Pimalai Resort And Spa

Excellent friendly service (sometimes too much if you are not used

There is no negative point.

The location is excellent, right on the island most beautiful beach and close to the National Park. The resort is very large but also very well laid out, ensuring privacy without physical barriers between rooms. Facilities are great, with a special mention to the restaurant and its breathtaking view of the sea and forest. Staff is globally very well trained, friendly and helpful.

It is a small detail, but the kind of detail that makes the difference between a great and a perfect experience, which I think one should expect considering the resort price range and standards. When I asked the reception to arrange the rental of a motorcycle, I have been answered to do it myself, whether by "a 5mn walk to the village" or by arranging a shuttle to take me there for 150THB. It turned out that the closest rental shop was around 2km from the resort, which might seems close enough but was strenuous considering the fact that it had just rained heavily and that the road is steep. I'm sorry, but after paying this kind of money, I shouldn't have to walk with my tired girlfriend in the mud and under a scorching heat for 10mn. All the other resorts I have stayed in my past 7 years in Thailand have been happy to arrange this service by making a simple phone call to the closest shop and this rebuttal of a very simple request has been a downer, especially upon arrival.

Paradise. Yes, really. We booked a hill side Villa with private pool. Very private and the most amazing view overlooking the resort, beach and sea and it is just wonderful to wake up to. Plus the most amazing position to watch the sun set. The Villas are built into a VERY steep hill side but you call the reception and they send a buggy within five minutes and it takes you to one of the 3 restaurants, 2 reception areas (next to the two pools) or the beach. We walked down once but I wouldn't want to walk back up the the villa; but we didn't need to because of the excellent buggy service. The site is set in the middle of a jungle and the way it is laid out means that you can't see much of the site from the beach or Villa's. The whole site was very cleverly designed to fit in with the trees and plants and there are some beautiful walks within the site. It really is like paradise and wait until you see the private beach. There are 3 restaurants ranging from fabulous fine dining (date night), Thai food, to bar snacks from the restaurant on the beach. Just a 10 minute walk along the beach and there a several bars and local restaurants in a small village. You will eat very well and to suit any budget. The staff are just wonderful; we stayed 14 nights and the staff make you feel like old friends. I really recommend this place for a short break or longer holiday. 14 nights wasn't long enough.

The only minor comment I have, they have a beach bar, they have a happy hour, pay for one drink and you get the second free, BUT, the nearest toilet is up quite a few steps, about 2/3 floors in a building. Great place to drink but I didn't want the exercise once the seal was broken. I wasn't the only one mentioning this. That's it, the rest was great.

Facilities, spa, service is extraordinary

Nothing, the stay was perfect

We ABSOLUTELY LOVED everything at Pimalai! We were amazed by the Resort and everything it has to offer. It all starts with the complimentary pick-up service, which was arranged so so well. Than you will receive a traditional Thai flowernecklace and a welcoming drink and than the staff will lead you to your room, which in our experience, was amazing. Breakfast was amazing with some really good cappuccino's and some fresh smoked salmon, which is not very common in Asian countries, so that was a bonus for me!! Having some lunch at the beach is really really recommended, because the views are amazing and the food blows you away! The staff at Pimalai is so so nice and we always felt welcome and appreciated. The pool views are ABSOLUTELY AMAZING and a day at the pool is actually A TREAT. We are so fond of Pimalai that we are actually planning on coming back really soon, also to adopt a kitty at Lanta Animal Welfare, which is 9 km away from the resort. WELL DONE PIMALAI AND THANK YOU SO SO MUCH FOR OUR PERFECT STAY.

The only thing is that arranging a taxi is very expensive. However, at the Island they have a connection with a company (next to the closest 7eleven) where you can rent scooters and this was actually such a nice experience. Koh Lanta is a very quiet island, so even for inexperienced scooter drivers, this is a MUST. And we also felt like it is actually not a must to get around the island a lot since Pimalai is such a treat to spend your day in.