Comfort Inn Kalamazoo

Left Hotel due to Issues

Not applicable

We were switched between 4 rooms before leaving to go to another hotel in the area. The first room had people in it sleeping when we entered. The second room had burned out light bulbs. The third room had not shower curtain. The fourth room had something that looked like mud covering the bed skirt and a large yellow stain on the comforter. They attempted to put us in a fifth room but we left. The young woman was very polite and appeared frustrated with the situation. Her co-worker, however, was rude and slammed a door before walking away when he heard my sister speaking to another hotel to book a room. I stayed at this hotel years ago and it was clean and acceptable. I cannot express how is has gone downhill. I would not feel safe or clean staying here.