|Top route||Melbourne to Sydney Kingsford Smith|
|Top airport||Sydney Kingsford Smith|
The flight was cancelled 7 hours before it was due to fly and Jetstar said they couldn't get us on any other flight that day. We took a refund and easily booked a Virgin flight close to the time of the canvelled Jetstar flight.
The plane layout is built for short haul domestic flights. 3-3-3 configuration in economy is ridiculous for ~10 hour international flight.
On time flight!
Old plane with very uncomfortable seats.
We were seated right at the back of the plane along with young parents and small children. Very noisy and seats super uncomfortable.
On time and well-priced... For a short flight, what more do you need?
The flight was fine. Unfortunately, my 5.00 pm flight was cancelled and I was moved to the 6.00 am flight the following morning. Jetstar arranged transport, accommodation close to the airport and dinner & breakfast, so all was good other than an overnight delay.
Great service with an excellent selection of food onboard at reasonable prices. Seats are supportive and there’s enough room for me (I’m 5” 8). Water was supplied free of charge which doesn’t always happen for budget flights.
It was cancelled, second flight in a month. Jet star are dead to me
Left late but did make up time.
2hrs late leaving Melbourne.
Every single one of my flight were delayed. On top of that when I asked for water I didn’t get it the first time. I had to ask for it multiple of time.
It’s only a moment away until they ask you to stand on the scale and charge you a fee for how heavy you weigh.
The flight was delayed by more than four hours. We had to be at the airport 4 hours before the flight because of road closures for US Secretary of State. We arrived and got to our Sydney hotel after 1am.
Why is it so hard for Jetstar to get boarding a plane correct? In this current environment why have everyone on the plane early to just sit on the plane while they work out where their boarding system went wrong resorting to using a hand held counter to check numbers on the plane Having everyone on the plane for longer than necessary is very annoying then when arriving at the destination it takes 1/2 for ground crew handling baggage to get the bags out again this creates issues with keeping people in confined spaces longer than necessary
No entertainment at all and any food or drinks had to be ordered and paid for...crew was ok as they looked more worried about Covid rules and restrictions instead of the well being of myself as a passenger...
They experienced problems with the opening of the front door when we flew into Adelaide
Pros: Nice cabin crew, nice boarding, ontime departure, clean aircraft.
Cons: Check-in agent at bag drop counter was a sour puss.
Pros: On time
Cons: They don’t offer refunds only vouchers. That robbery for anyone traveling internationally, they cannot use a voucher in a year
Cons: Keep it up
Pros: Price was right. On time.
Pros: We arrived safely and on time.
Cons: The pricing seems low when purchasing the ticket, but we were charged $45/bag for our carryon bags that could easily have fit in the overhead bins (and on a separate flight with another airline that is what we did). Seems like a money grab to charge for the carryon if it weighs more than 7g or whatever small amount. Just take that cost into account when booking your flight.
Pros: Seat was excellent.
Cons: Nothing. Point A to Point B. Get me there on time and in one piece
Cons: Long lines for bag drop
Pros: No super comfortable seat but yes great crew.
Pros: Not much
Cons: Remote stand boarding
Pros: Both good
Cons: Having to pay for baggage & food for such a long flight
On board Jetstar flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Jetstar assistance team will most likely ask you to pay extra for checked luggage.
Jetstar offers direct flights to 37 cities in 11 different countries. Sydney, Melbourne, and Coolangatta are the most popular cities covered by Jetstar.
Jetstar concentrates most of its flight operations in Sydney.
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