Good to know
|Distance to city centre||0,5 km|
|Distance to airport||37,1 km|
|"We absolutely LOVED the hotel."||(in 59 reviews)|
|"Good breakfast and excellent location."||(in 76 reviews)|
|"Fantastic pool and spa."||(in 21 reviews)|
|"Unsatisfactory cleaning and no air condition."||(in 20 reviews)|
|"The extra bed is very uncomfortable."||(in 6 reviews)|
|"Over priced, car parking is not free."||(in 4 reviews)|
Time of year
Show reviews that mention
|air condition||in 37 reviews|
|bed were uncomfortable||in 14 reviews|
|best hotel||in 91 reviews|
|big room||in 3 reviews|
|bit dated||in 14 reviews|
|bus loads||in 1 review|
|car parking||in 18 reviews|
|excellent breakfast||in 51 reviews|
|excellent service||in 5 reviews|
|excellent view||in 26 reviews|
|good restaurant||in 18 reviews|
|good rooms||in 9 reviews|
|great location||in 103 reviews|
|interlaken||in 9 reviews|
|pool and spa||in 32 reviews|
|room view||in 67 reviews|
|staff are very friendly||in 70 reviews|
|thing that stood||in 2 reviews|
Awesome French cuisine at La Terrasse and all staff members are friendly professional and helpful.
The staff were professional and the breakfast was decent.
Our junior suite was an utter disgrace. There wasn't any airconditioning, the curtains were falling apart and the furniture was stained. We felt like we were staying in a cheap motel room. After making a complaint, the manager finally agreed to put us into a different room on the second night but wouldn't move us on the first night without charging us (as there was only an upgraded room available). To make matters worse, my partner was sick with food poisoning and had no air conditioning for her fever (as the room was incredibly muggy and hot). We will never stay here again!!!
Amazing in all aspects, location, facilities, ambiance but most importantly the staff. Everyone Inc reception and concierge teams were super helpful and supportive. Would like to especially thank Mr. Marilan and Mr. Joseph from the concierge team, those guys went the extra mile all the time
Hotel was nice. Spa was very good. Staff at concierge desk were very nice and helpful.
Hotel was nice. Spa was very good. Staff at concierge desk were very nice and helpful. During my stay two things were not good. I asked them to fix it. Our matters comfortable before it was two single bed in the room and I asked them that we want a king size bed but they put something on the two single bed and made it one king bed and it was uncomfortable. I asked them to change it or fix it but nothing happened. And reception was good but i had to tell them every thing i want more than 3 times which is bothering. The other problem was with the room with youngfrau view at night there were lots of noise and Cigarette smoking down at the hotel outdoor restaurant and bar which was bothWhich. We paid more to be there, but we could not open the window at night time, and we could not have fresh air because of the noise and cigarette smoking.
The reception, facilities and rooms could not be faulted. Very centrally located and with excellent views of the Jungfrau.
Very large and busy hotel with groups.
With a stay at VICTORIA-JUNGFRAU Grand Hotel & Spa in Interlaken (Central Interlaken), you'll be a 5-minute drive from Lake Brienz and 7 minutes from Lake Thun. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Interlaken? This hotel has facilities measuring 6641 square feet (617 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1 925 reviews
Things to know
- Professional service
- Friendly service
- Luxurious Hotel
Policies vary by room type and provider.
Reviews about Victoria-Jungfrau Grand Hotel & Spa
Most popular landmarks
- Casino Interlaken 242 m
- Kursaal Congress Centre 272 m
- Höheweg 393 m
- Interlaken West Railway Station 0,6 km
- Touristikmuseum 0,6 km
- Tellspiele Interlaken 0,8 km
|Interlaken CHKAN||0,6 km|
|Interlaken Ost||1 km|