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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Special diet menus are available upon request, and guests can enjoy breakfast in their room or have packed lunches provided.
How is the cleanliness of the rooms and common areas at the hotel?
The guest reviews highlight the clean and comfortable rooms, with daily housekeeping and enhanced cleaning protocols. The hotel also provides hand sanitizer in guest accommodation and key areas, and all high-touch surfaces are disinfected regularly.
What are the parking options available at the hotel?
The hotel offers free parking and an EV charging station, providing convenient options for guests with electric vehicles.
What are the best times to visit the hotel?
The hotel's high season is in September, offering an ideal time to experience the resort's amenities and nearby attractions. Guests can also enjoy the lake view from the balcony, which has been described as 'really awesome' by previous visitors.
How is the customer service at the hotel?
Guests have praised the very helpful staff and the excellent customer service provided by the front desk officer. However, some reviews mentioned issues with the service in the restaurant, indicating that there may be room for improvement in this area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room with a View
Opt for a room with a balcony facing the lake for a truly breathtaking experience, as mentioned by several guests.
Breakfast Consideration
While the room and staff received positive feedback, some guests found the breakfast to be subpar. Consider exploring nearby dining options for breakfast.
Afternoon Tea Service
If interested in the afternoon tea service, it's advisable to confirm the serving times in advance to avoid any inconvenience, as per guest feedback.
Poolside Experience
Enjoy the pool near the lake, but be mindful that some guests mentioned the need for maintenance and furniture upkeep in the pool area.
Service Caution
While the staff received praise overall, a few guests had negative experiences with service in the restaurant. It may be helpful to manage expectations for dining service.
Balcony Condition
Some guests reported issues with balcony furniture and cleanliness. It may be beneficial to communicate preferences for a well-prepared balcony in advance.
Nearby Attractions
Explore nearby attractions such as Huizhou Sports Park, Huizhou West Lake, and Futian Drift for additional leisure activities outside the resort.
Seasonal Consideration
If planning a visit in September, be mindful of potential variations in pricing and crowd levels, as it is indicated as both low and high season.
Cancellation Policy Awareness
Due to varying cancellation policies, it's recommended to review and understand the specific terms related to the booked room type to avoid any inconvenience.
Afternoon Tea Service
If interested in the afternoon tea service, it's advisable to confirm the serving times in advance to avoid any inconvenience, as per guest feedback.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Sheraton Bailuhu Resort, Huizhou is located at 1 Agile (Yajule) Road, Ruhu Town in Huicheng, 10,7 km from the centre of Huizhou. Huizhou Sports Park is the closest landmark to Sheraton Bailuhu Resort, Huizhou.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Bailuhu Resort, Huizhou.
Yes, Sheraton Bailuhu Resort, Huizhou offers free Wi-Fi.
Yes, Sheraton Bailuhu Resort, Huizhou offers free parking.
Sheraton Bailuhu Resort, Huizhou is 23,4 km from Huizhou. Sheraton Bailuhu Resort, Huizhou is 90,1 km from Shenzhen.
Yes, Sheraton Bailuhu Resort, Huizhou has a pool on-site.
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