Pros (+) Good location. Comfortable bed and pillows. Pretty quiet for a hotel.
Cons (-) Customer service was lacking. Front desk not very personable.
4 stars
Hilton Houston-Post Oak by the Galleria
2001 Post Oak Boulevard, Houston, TX 77056-4401, United States
Houston, TX
See location+1 713 961 9300Photos of Hilton Houston-Post Oak by the Galleria
Overview
This award-winning hotel is located in West Loop, and offers 24-hour room service, a sun deck and a rooftop pool. It is situated a short stroll from The Galleria.
There are a range of facilities on offer to those staying at Hilton Houston Post Oak by the Galleria, including valet parking, a ballroom and an express check-in and check-out feature. Welcoming and professional staff are available 24 hours a day. The hotel also offers a well-equipped fitness centre.
The rooms offer a refrigerator, a mini bar and a private bathroom. They all have ironing facilities, a radio and heating.
Hilton Houston Post Oak by the Galleria has its own on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are a variety of other dining options nearby.
Hilton Houston Post Oak by the Galleria is within walking distance of Williams Tower. Toyota Center, Downtown Houston and University of Houston are an easy car trip away.
Latest deals for Hilton Houston-Post Oak by the Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Hilton Houston-Post Oak by the Galleria
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Shuttle service (free)
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Parking and transportation
- Shuttle service (free)
- Parking
- Valet parking
- Private parking
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Golf
- Beauty salon
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Pool
- Rooftop pool
- Outdoor pool
Fitness
- Fitness centre
Reviews of Hilton Houston-Post Oak by the Galleria
7.8
Good
1060 verified ratings
Wonderful
535
Very good
126
Good
109
Okay
66
Fair
66
Mediocre
41
Poor
117
Summary of reviews
Guests say
Guests appreciated the great location and spacious room sizes of the hotel. However, many expressed concerns about cleanliness issues, including sightings of roaches and unpleasant odors. Service at the front desk was also noted as a problem, with some guests experiencing rudeness and delays. Additionally, the cost of parking was a common complaint, leading to dissatisfaction with the overall value for price.AI-generated from customer reviews
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7.7 out of 10
409 reviews
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8.2 out of 10
4 reviews
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8.3 out of 10
3 reviews
All reviews
Pros (+) Location is great, facility is average!!
Cons (-) Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!
Cons (-) Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.
Location
2001 Post Oak Boulevard, Houston, TX 77056-4401
What's nearby
- Lakewood Church3 km
- Buffalo Bayou Park5.6 km
- Rice University7 km
- Museum of Fine Arts7.1 km
- Houston Museum of Natural Science7.3 km
- Houston Zoo7.5 km
- Hermann Park7.6 km
- Sam Houston Park8.7 km
- Co-Cathedral of the Sacred Heart8.8 km
- Downtown Houston8.9 km
- Houston Theater District9.1 km
- Houston JPMorgan Chase Tower9.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Houston-Post Oak by the Galleria
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Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7,2 | 9,0 km | Houston Hobby | 20,7 km |
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