Comfort Inn Southwest Fwy at Westpark

Good value.

*The night staff was lovely and accommodating. Shout out to Blake for letting us borrow his power cube and to Johnny for lending us a a screwdriver & a screw to open the wine! *The housekeeping staff was awesome. So sweet, always smiling, very pleasant. *Room was clean and well appointed. Plenty of towels and a lovely fluffy duvet. *Price was insanely reasonable. *Breakfast area was kept clean. *Internet was stable & quick. *Good location, safe & well lit.

*Blake was not the nicest person ever as day staff. My exchange with him was short, terse and I felt like I was interrupting him. In all fairness, I ran into him later and he was much nicer. *From the check-in counter, you can clearly see a "Hillary for Prison 2016" bumper sticker on the manager's door. Regardless of affiliation, in the hospitality industry, you should make everyone feel welcome. *Facility is dated. The outlets in the room, the card swipe at the back and our door (room 108) were all loose. Our door had problems reading the key card. You had to insert carefully and pull down slowly to get it to read. The shower had cracks in tile both wall and floor. *We had an ADA room and while it was fine for a sight impaired person, there is no way you could a wheelchair through that room. It was impossibly small & cramped.

Some problems

I liked the price. I got a king bed room through hotels.com for less than $80 all in. There's a Shell station right next door, so I filled up my rental car before leaving for the airport without having to make a separate stop for that.

The ice machine on my floor didn't work. The vending machine had both Coke and Diet Coke, but the sample can they had on display for regular Coke was silver and looked for all the world like Diet Coke. I wasted my last $1 on that (I'm diabetic and don't drink regular Coke) and, wouldn't you know it, the front desk said they had no change for a $10 bill, so I never got my drink.

Non smoking does not mean non smoking

Ice and vending machine on each floor Staff knows what a do not disturb sign is and does not knock on your door if its out.

Day staff was rude A dark skinned woman that worked the afternoon/evning shfit could have carried less about anything or anyone and had a flat affect Hispanic man I believe his name was James was will make you feel bad about asking a question and then go so far to prove his point and when he is wrong he hides in the back office I also went to him when my husband (in a different state) extended my stay and I was not sure about how it was handled and he made me feel really stupid-no help at all. said they would do stuff they did not follow though with No glass at pool but nothing done about it. A group of men drinking to the point of having to carry their friend out a non smoking hotel but the pool area is smoking so one reason we stayed here we were unable to enjoy Elevators smell like smokers cleaning staff nor breakfast staff speak English