Best Western Plus Hood River Inn

Including the breakfast is a wonderful idea - BUT to have to wait 30 to 45 minutes to be seated and then another 45 mins to eat is too long. Definitely have the choice of a buffet in case people have things to do and do not want to take up that much time in the morning.

Takes too long for free breakfast.

Food was fantastic. Staff was over and above with kind and helpful personalities. Very well run place.

Nothing. Everything was great.

We had a lovely stay in a very comfortable room. We enjoyed dinner with local friends on the restaurant's deck and thought our breakfast entrees were the best of our trip!

Our room had a spectacular view. the swimming pool was very nice, and our room was quite comfortable.

The restaurant service was not so good, probably because they were under staffed. We ordered wine to have before the meal , but it didn't come until half our meal had been consumed. Our waiter was very nice, so i don't fault him.

The location was excellent, right on the banks of the Columbia River. There was adequate parking. The room was spacious and well appointed. The extra sink outside the bathroom (in a sort of dressing area) speeded things up. The shower was lovely and the bed comfortable. Plenty of drawers (in which to put items away), adequate hanging space and a large refrigerator.

The check in process really ticked us off. We were very early and we knew that, arriving at the property at 11:00. We were told to check back in an hour or two to see if our room was available. Keeping the story short, we were eventually given our room at0 15:00. No effort was made, as far we could tell, to expedite our check in (e.g. we can give you a different room or as far as we know, to call housekeeping and ask that they prepare the room for an early arrival), It is the first time in years that we have been kept waiting for our room for that long. Recently, in Amsterdam we were offered a (lesser) room at 09:30 (normal check in 15:00). A second sour note was, when we could not gain access to our room (at 12:45): we went to the Riverside restaurant for lunch. My wife has an allergy to all things in the onion family and we explained that to the waitress and then ordered the Tuna Melt. The waitress said that she would ensure that there were no onions in the tuna salad. No, we explained, we wanted the tuna melt (to share). OK, she replied. After waiting about 40 minutes the tuna melt arrived, I took a look at it and noted a LOT of onion in it. Again, to keep this short, we ordered a grilled cheese for my wife, without onions, and I ate the tuna melt. It had too much onion for my taste. The waitress did try to "make this right" and did not charge us for the grilled cheese. That was appreciated but the bitter taste (pun intended) stuck with us. When we booked, via booking.com, the price said "includes a good breakfast" (or words to that effect). We eat cereal, fruit, juice and, perhaps, toast, for breakfast. The included breakfast did not include cereal or juice (we had French toast instead of toast) and paid for juice and cereal. This is a misleading breakfast offer.