Guest reviews
Overall rating
7,4
Good
Based on 3 839 reviews
Cleanliness
7,6
Comfort
7,8
Pick-up/Drop-off
8,0
Value for money
8,2
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
3
1
1
0
0
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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9,6
Will Defintelty use Kayak and Hertz again
Pros: Very happy with the car we rented and the price we paid.
Cons: The interior of the car could have been a little cleaner when we picked it up.
review from
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7,6
Standard
Pros: Friendly service at PU and convenient drop off
Cons: Car smelled like cigarette smoke also they gave me the compact when I paid for the midsize, but I could tell it was all they had
review from
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9,2
Served my needs well
Pros: Convenient location. Just needed a small car for a few days and the Hyundai Accent was a good vehicle.
Cons: Only one employee there when I returned the car so I had to wait about 20 minutes for him to finish with another customer.
review from
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4,8
Customer Service Sucks
Pros: Online ordering was easy.
Cons: Called the 1st time about my order. I didn't get any answers. I called a 2nd time and they cancelled my order without my consent. Customer service rep was hard to understand, her accent was too difficult to understand her English.
review from
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9,2
great service
Pros: We got our car earlier than expected as we arrived before our scheduled reservation. The employees were very efficient and friendly without being overly pushy on the upsell.
Cons: There was a CD left in the player from the previous renter.
review from
Where can I find Hertz hire cars in Shakopee?
491 Marschall Rd, Hertz car hire
Address
491 Marschall RdHours
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | |
| Sunday |