Guest reviews
Overall rating
7,4
Good
Based on 3 836 reviews
Cleanliness
6,7
Comfort
8,3
Pick-up/Drop-off
7,3
Value for money
8,3
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
3
1
0
1
0
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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8,4
Pros: East pick-up and drop-off, friendly staff.
Cons: Car was smaller then expected and looked like it hasn't been cleaned before I picked it up. Asking for a credit card to rent or running a credit checked seemed excessive to rent a vehicle.
review from
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3,2
Not satisfied.
Pros: Convenience; pickup closeby.
Cons: Car not clean; scratches on front and rear bumper. Power outlet not working so could not use gps. Had to call hertz to exchnge car. Replacement car is ok.
review from
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8,4
Saved big with Kayak
Pros: compact car averaged 33 mpg.Friendly service.Save on gas and by renting through Kayak
Cons: I refused the first car they did the paperwork for because it had bald tires.Both cars were dirty but they gave me a free car wash coupon.
review from
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6,8
Bad attitude from Counter Rep's
Pros: Car was nice
Cons: Attitude at counter was borderline rude!! Not at all helpfull.. comming and going.. Last time i use hertz in Albany NY!
review from
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8,4
Pros: Great deal
review from
Where can I find Hertz hire cars in Latham?
364 Troy Schenectady Road, Hertz car hire
Address
364 Troy Schenectady RoadHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday |