Book Hertz hire cars in Fayetteville

Reviews for Hertz in Fayetteville

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Mediocre

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pick up the carcustomer service

car availablefriendly staff

car was cleangreat experience

rented a carnever rent

wrong locationpick up and drop

location was closed

4.0

Hidden suprises!Pros:Good selection of vehicles. Staff not forthcoming with much info - example website appeard to say return car at specific time. Had I returned car as website indicated, I would have been charged an additional day. After several confusing answers the gal finally admitted car needed to be returned no later than 8am so we wouldnt be charged. Note to self, do your research and do NOT assume anything with them or else be prepared to be surprised when you get your final statement! Do not plan on using this Hertz again.Reviewed Jun 21 2017

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2.0

Cons:Car was not available for pickup, reserved a week prior.Reviewed Apr 23 2018

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2.0

Cons:The car I reserved was not available when I arrived. Kind of useless to make a reservation.Reviewed Feb 16 2018

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6.0

NO CARS AVAILABLE!Pros:Once the regional manager took action, the rest of the process was pretty much flawless. But of course it should never have come to that.Cons:Arrived and no cars were available, and with no advance notice. I was not the only one, either. I was offered no options whatsoever until I involved a regional manager, after which they were finally able to pick up a car from another location, after a delay.Reviewed Sep 13 2018

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3.6

Do not Rent from Fayetteville Ga location! (270 Glynn St N.)Pros:Easy drop off.Cons:I had the worst experience with Hertz! 1.)The car wasn't ready at time of pickup. 2.) The car was not the correct type that I ordered and had no trunk space. 3.) The car was on empty at pick up. 4.) The air conditioner stopped working early on in my trip, and had to drive three hours towards my destination and make a stop at an airport to swap out cars. 5.) Wased money on gas that was not used in my original rental when swapped out, and was not reimbursed. Customer service at this location was horrible, and we were hung up on 3 times when we called the 800 number. Very disappointing experience with Hertz. I will never rent from them again!Reviewed Mar 19 2018

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2.0

Had a reservation but when I arrived to pick up my car they told me noCons:I made a reservation to pick up a car but when I arrived they told me they were sold out and the closest place to get one was over a half hour away!Reviewed Nov 27 2017

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2.0

First and Last Time Renting from Hertz...Pros:Nothing.Cons:Had to pick up keys in 1 location that was open and car in another location that was closed. Got to the closed location and they had given us the wrong car. Called to cancel and they tried to deny the refund bc we had pre-paid. After fighting with the billing dept they sent the request to upper management. This happened a week ago and we’re still waiting on our refund. Needless to say, we’ll go back to using Enterprise from now on.Reviewed Jun 16 2018

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2.0

Pros:NothingCons:Didn’t have my car. Promised to call back and never didReviewed Dec 5 2020

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10.0

Cons:The 1500 pickup truck we reserved was not available. But, there was a 4WD Chevy Tahoe they substituted for it at a better rate! Satisfied!Reviewed Nov 1 2020

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2.0

Pros:The staff did not document my extensions on my rental when I called on 11/25 @10:36am. Customer service is a joke the actual location put me on hold and never came back eventually they just let the phone ringCons:Better customer service be dependable & reliable when dealing with people moneyReviewed Dec 3 2020

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10.0

Pros:EverythingCons:All was greatReviewed Feb 13 2021

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4.0

Cons:Car smelled like weed. They tried to cover it with a spray - lasted maybe an hour but never cleared.Reviewed Mar 12 2021

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• What is the most popular car hire from Hertz in Fayetteville?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Fayetteville.

• How many car hire locations does Hertz have in Fayetteville?

  Hertz has 1 car hire location in Fayetteville. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Hartsfield-Jackson airport (ATL)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes