Guest reviews
Overall rating
7,4
Good
Based on 3 856 reviews
Cleanliness
8,2
Comfort
8,1
Pickup/dropoff
7,7
Value for money
7,3
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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3,6
Pros: Horrible service. This isn't worth my time, as this site doesn't give me ample space to explain the horrendous predicament caused by this business.
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8,0
Pros: Dis not rent car in Ascot
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4,8
Cons: Car was filthy inside. Drop of at BNE airport was terrible. Had to go into the airport to get trolley for luggage. Had to then go to level 2 to drop off the keys. Should have trolleys and someone on site to drop off.
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9,6
More than happy
Pros: The service from start to finish.
Cons: Nothing
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10,0
Good value, and service
Pros: Friendly counter staff Good car, fuel efficient, clean, reliable
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10,0
Good customer service
Pros: Nice car overall. Kathryn that checked us into our rental was great and helpful!
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7,2
Cons: One way drop of fee and other fees exceed rental. Disingenuous at best
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3,2
Cons: Service level = 0! no staff on site - have to find the counter - no final close-out.
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2,0
Cons: I was unable to use the service but the website wouldn't let me cancel my reservation. I would got to the screen, Are you sure you want to cancel your reservation, and it would not let me choose yes. Since I was abroad, I couldn't call. Will never use this again!
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6,0
A short rental
Pros: Speed of pick-up and new car
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4,4
Pros: Car was reliable and clean
Cons: Waited 45 min to pick up car I had booked
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10,0
Pros: Everything was great!
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9,6
More than happy
Pros: The service from start to finish.
Cons: Nothing
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10,0
Good value, and service
Pros: Friendly counter staff Good car, fuel efficient, clean, reliable
review from
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10,0
Good customer service
Pros: Nice car overall. Kathryn that checked us into our rental was great and helpful!
review from
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10,0
Pros: Everything was great!
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3,6
Pros: Horrible service. This isn't worth my time, as this site doesn't give me ample space to explain the horrendous predicament caused by this business.
review from
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4,8
Cons: Car was filthy inside. Drop of at BNE airport was terrible. Had to go into the airport to get trolley for luggage. Had to then go to level 2 to drop off the keys. Should have trolleys and someone on site to drop off.
review from
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3,2
Cons: Service level = 0! no staff on site - have to find the counter - no final close-out.
review from
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2,0
Cons: I was unable to use the service but the website wouldn't let me cancel my reservation. I would got to the screen, Are you sure you want to cancel your reservation, and it would not let me choose yes. Since I was abroad, I couldn't call. Will never use this again!
review from
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6,0
A short rental
Pros: Speed of pick-up and new car
review from
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4,4
Pros: Car was reliable and clean
Cons: Waited 45 min to pick up car I had booked
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Where can I find Hertz hire cars in Brisbane?
6 Miller St, Hertz car hire
Address
6 Miller StPhone
+61 732 081 855FAQs about hiring a car from Hertz in Brisbane
How many car hire locations does Hertz have in Brisbane?
Hertz has 4 car hire locations in Brisbane. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Brisbane Airport (BNE)?
Yes
Does Hertz offer shuttle or airport pick-up services from Brisbane Airport (BNE)?
Yes
