Best Western Helena/Capitol Hotel

2 stars
1714 11th Avenue, Helena, MT 59601, United States
Helena, MT
7,8
Good
based on 749 reviews
749 reviews
Wed 10/12
-
Thu 11/12
1 room, 2 guests
Deals from
R1 334
/Cheapest rate per night
Room type
Provider
Nightly total
King room
R1 334
Standard Room
R1 406
Queen room
R1 741
22 more Best Western Helena/Capitol Hotel deals
22 more Best Western Helena/Capitol Hotel deals
Photos of Best Western Helena/Capitol Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Make the most of comfortable guest rooms at Best Western Helena/Capitol Hotel, located off Interstate 15 and offering a shuttle to Helena Regional Airport - HLN, just three and a half miles away. Our contemporary, non-smoking hotel is minutes from Montana State Capitol and the Cathedral of Saint Helena. Hike along the Lewis and Clark historic trail in Gates of the Mountains Wilderness, grab a bite to eat while exploring Last Chance Gulch, or check out the Montana Historical Society. Carroll College and Helena College are close by. Stay connected with free Wi-Fi, enjoy our business center, and utilize laundry and dry-cleaning services. Getting around is easy thanks to free parking and an airport shuttle. Each non-smoking guest room features a 43-inch flat-screen HDTV, mini-refrigerator, microwave, coffee and tea maker, desk, ironing amenities, hair dryer, and bath products. We also offer meeting space, Jorgenson Lounge and casino onsite, and friendly 24-hour front desk staff. Bring your pet for an extra fee. Exterior entrance rooms do not have elevator access. Hotel policy reserves the right to refuse service to local residents. All hotel guests will receive complimentary access to the Premier Fitness Center located across the street.
7,8
Good rating
Based on 749 verified guest reviews

Latest deals for Best Western Helena/Capitol Hotel

Wed 10/12
Thu 11/12
Standard Room
1 king bed
R1 406
nightly with fees
1 queen bed
R1 422
nightly with fees
2 queen beds
R1 688
nightly with fees
King room
1 king bed
R1 334
nightly with fees
1 king bed
R1 724
nightly with fees
1 king bed
R2 970
nightly with fees
Queen room
1 queen bed
R1 741
nightly with fees
3 queen beds
R1 752
nightly with fees
1 queen bed
R1 783
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Best Western Helena/Capitol Hotel

  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Free airport shuttle
  • Shuttle service (free)
  • Business centre
  • Flat-screen TV

Things to do

  • Hiking
  • Eco tourism
  • Bicycle hire
  • Casino
  • Fishing
  • Golf
  • Cycling
  • Archery
  • Cooking classes
  • Horse riding
  • Bowling

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Designated smoking area

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Parking and transportation

  • Shuttle service (free)
  • Street parking
  • Free airport shuttle
  • Free parking

Pool and spa

  • Hot tub
  • Pool

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

General

  • Family rooms
  • Storage available

Health and safety

  • First-aid kit
  • 24-hour security

Bathroom

  • Hairdryer

Outdoor

  • Beach chairs

Reviews of Best Western Helena/Capitol Hotel

7,8
Good
749 verified ratings
Wonderful
227
Very good
126
Good
131
Okay
72
Fair
67
Mediocre
27
Poor
99

Summary of reviews

Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the cleanliness and customer service. Issues like dirty rooms, rude staff, and poor maintenance were frequently mentioned, leading to a negative overall experience for several guests.
AI-generated from customer reviews
Location8 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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All reviews

7.1
Good
Anonymous, May 2018
Pros (+) The staff was very friendly and accommodating. Appreciated the complimentary breakfast. Beds were comfortable.
Cons (-) The comforter was dirty upon check in. Room was dated and small. The cost of the hotel room was high for what the guest got.
6.5
Okay
Anonymous, May 2017
Pros (+) Location
Cons (-) It feels old, smells old
9.1
Wonderful
Drew, Jul 2016
Pros (+) Friendly helpful staff. Funky restaurant for the onsite breakfast, but way better than your typical chain hotel buffet since they cook your food to order. Walking distance to the capitol and about a 30 minute walk downtown.
Cons (-) Online booking sites show you rates for their 'older style' rooms, but list the descriptions of the renovated rooms. So at check in they give you the option to upgrade for $10/night. It could seem like the hotel is trying to pull one over on you, but we asked them about it and they said they have repeatedly tried to get the online sites to show the correct rate/descriptions. So don't take it out o...
Read more
3.4
Poor
cindy, May 2016
Pros (+) My stay included a full breakfast and all the employees seems to be very nice.
Cons (-) I will not be staying there in future and will not recommend the hotel due to filthiness of my room. I must say then when I mentioned it no one really seemed to care
6.0
Okay
Anonymous, Dec 2015
Pros (+) I love the how it is close to everything. Friendly staff, ample parking, quiet.
Cons (-) I stepped back in time. The shower curtain looked like my sheets my mom out on my bed back in 1981. A tube television? To get a flat screen I have to pay $10.70 more?? Wasn't offered an upgrade, or anything else. If you aren't with Montana Rail Link, you get the crappiest rooms. Used to be a nice hotel, now it is turning into slum.

Location

1714 11th Avenue, Helena, MT 59601

What's nearby

  • Montana State Capitol0.7 km
  • Kindrick Legion Field1.6 km
  • Temple Emanu-El1.7 km
  • St. Helena Cathedral1.8 km
  • Montana Governor's Residence1.9 km
  • Holter Museum of Art2 km
  • Last Chance Gulch2.1 km
  • Turman Larison Contemporary2.1 km
  • Exploration Works2.1 km
  • Great Northern Carousel2.2 km
  • Helena Historic District2.2 km
  • St. Peter's Cathedral2.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Best Western Helena/Capitol Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Best Western Helena/Capitol Hotel

  • Where is Best Western Helena/Capitol Hotel located?

    Best Western Helena/Capitol Hotel is located at 1714 11th Avenue, 2 km from the centre of Helena. Montana State Capitol is the closest landmark to Best Western Helena/Capitol Hotel.

  • When is check-in time and check-out time at Best Western Helena/Capitol Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Helena/Capitol Hotel.

  • Does Best Western Helena/Capitol Hotel offer free Wi-Fi?

    Yes, Best Western Helena/Capitol Hotel offers free Wi-Fi.

  • Does Best Western Helena/Capitol Hotel offer free parking?

    Yes, Best Western Helena/Capitol Hotel offers free parking.

  • Does Best Western Helena/Capitol Hotel offer free airport shuttle service?

    Yes, Best Western Helena/Capitol Hotel offers free airport shuttle service.

  • How far is Best Western Helena/Capitol Hotel from the airport?

    Best Western Helena/Capitol Hotel is 2,8 km from Helena. Best Western Helena/Capitol Hotel is 79,9 km from Butte Silver Bow Co.

  • Does Best Western Helena/Capitol Hotel have a pool?

    Yes, Best Western Helena/Capitol Hotel has a pool on-site.

  • How does KAYAK find such great Best Western Helena/Capitol Hotel hotel deals?

    KAYAK scours the web for all room deals available at Best Western Helena/Capitol Hotel in Helena and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Helena/Capitol Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Helena/Capitol Hotel.

Nearby hotels and places to stay

Closest

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2-star hotel
40% cheaperBaymont by Wyndham Helena7.4 Good (1 793 reviews)0,45 kmIndoor pool, Fitness centre, Coffee machineR958+
2-star hotel
29% cheaperDays Inn by Wyndham Helena7.3 Good (787 reviews)0,46 kmFitness centre, Free Wi-Fi, Tea/coffee makerR1 129+
3-star hotel
25% cheaperLa Quinta Inn & Suites by Wyndham Helena6.7 Good (667 reviews)0,57 kmOutdoor pool, Fitness centre, Room serviceR1 198+
2-star hotel
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Cheapest

See cheapest stays in Helena
2-star hotel
43% cheaper
Americas Best Value Inn & Suites Helena
4.3 Okay (337 reviews)0,76 kmOutdoor pool, Room service, Free Wi-FiR907+
2-star hotel
42% cheaperSuper 8 by Wyndham Helena4.8 Okay (1 248 reviews)0,7 kmWi-Fi, Free parking, Business centreR924+
2-star hotel
40% cheaperBaymont by Wyndham Helena7.4 Good (1 793 reviews)0,45 kmIndoor pool, Fitness centre, Coffee machineR958+
2-star hotel
29% cheaperDays Inn by Wyndham Helena7.3 Good (787 reviews)0,46 kmFitness centre, Free Wi-Fi, Tea/coffee makerR1 129+

Most recommended

See most recommended stays in Helena
3-star hotel
Delta Hotels by Marriott Helena Colonial7.7 Good (147 reviews)1,05 kmIndoor pool, Fitness centre, RestaurantR2 429+
3-star hotel
Hampton Inn Helena7.7 Good (383 reviews)1,9 kmIndoor pool, Fitness centre, Bar/LoungeR1 677+
2-star hotel
40% cheaperBaymont by Wyndham Helena7.4 Good (1 793 reviews)0,45 kmIndoor pool, Fitness centre, Coffee machineR958+
2-star hotel
29% cheaperDays Inn by Wyndham Helena7.3 Good (787 reviews)0,46 kmFitness centre, Free Wi-Fi, Tea/coffee makerR1 129+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
2,0 km
Helena
2,8 km

Everything you need to know for your stay in Helena

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