Conifer Boutique Hotel

Staff was nice and helpful most of the time, beds were comfortable, rooms were generally clean, excellent location.

Bathrooms were a bit dark and dingy. We had a sink leaking water on the floor and a shower head that kept falling that took 2 tries to fix. We had an absolutely abhorrent spa experience - they should definitely not be able to provide spa services in a room with zero privacy (my sister and I got 'manicure and pedicures' while her husband was massaged mere feet from us in the same room) seemingly no hot water (our feet were soaked in ice cold water) or electricity (one of the nail technicians used a headlamp because there seemed to be no lighting and it was getting dark outside). Products used during the 'treatment' were lacking, cleanliness standards were questionable at best, no comfortable seating, it was rushed and impersonal, the person massaging my brother-in-law was often on the phone, she handled money to give to the nail tech while she was mid massage, finished the massage 20min early and demanded a tip at the end. We alerted the front desk about our experience and they assured us we didn't have to pay for it but also didn't seem too concerned. When we checked out, the spa 'services' were on our bill (with a 50% discount...thanks?) and we had to ask multiple times for it to be taken off and have an awkward phone call with a manager before they finally took it off our bill.