Hotel Marco Polo

2 stars
5,6
Fair
based on 634 reviews
634 reviews
Boernestrasse 14, 22089 Hamburg, Hamburg, Germany
Boernestrasse 14, Hamburg, Hamburg
+49 40 200 039 390
Sun 9/8
-
Mon 10/8
2 guests, 1 room
Bedroom
Bedroom
Bathroom
Building
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Valet parking, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Hotel Marco Polo offers 10 accommodations with safes. This Hamburg hotel provides complimentary wireless Internet access. Bathrooms include showers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
5,6
Fair
634 reviews

Latest deals for Hotel Marco Polo

Sun 9/8
-
Mon 10/8
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travellers at the hotel.

Amenities at Hotel Marco Polo

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Parking
  • Express check-out
  • Safe
  • Cribs available
  • Private parking
  • Non-smoking rooms available
  • Shower

Basics

  • Free Wi-Fi
  • Heating
  • Wi-Fi available in all areas
  • Internet

Bathroom

  • Shower
  • Private bathroom
  • Toilet

Workspace

  • Fax/photocopying
  • Fax
  • Desk

Parking and transportation

  • Parking
  • Private parking

Outdoor

  • Terrace/Patio
  • Garden

General

  • Family rooms
  • Storage available

Health and safety

  • Safe
  • Daily housekeeping

Services and conveniences

  • Express check-out
  • Safety deposit box

Accessibility and suitability

  • Non-smoking rooms available

Family friendly

  • Cribs available

Reviews of Hotel Marco Polo

5,6
Fair
634 verified ratings
Wonderful
93
Very good
61
Good
119
Okay
75
Fair
84
Mediocre
76
Poor
126

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location and proximity to public transport, making it easy to get around the city and to the airport. However, many reviews expressed strong dissatisfaction with cleanliness, citing dirty rooms, bathrooms, and worn furnishings. Service was also a common concern, with several guests reporting unhelpful or absent staff and issues with communication. Some guests felt the hotel did not offer good value for the price, especially given the state of the facilities. While a few guests found the rooms adequately sized or comfortable, the overall impression was mixed, with positives mostly centered on location.
AI-generated from customer reviews
Location10 out of 10
Room Size4 out of 10
Value for Price2.5 out of 10
Service1 out of 10
Cleanliness0 out of 10
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Location

Boernestrasse 14, 22089 Hamburg, Hamburg

What's nearby

  • Hammerbrook3.5 km
  • Hamburg Central Bus Station3.8 km
  • Staatsoper Hamburg4.9 km
  • Hamburger Rathaus4.9 km
  • Speicherstadt4.9 km
  • Universität Hamburg5 km
  • Nikolaikirche5.2 km
  • Hamburg City Centre5.2 km
  • Friedhof Ohlsdorf5.5 km
  • Alster5.5 km
  • Eppendorf5.6 km
  • Elbphilharmonie5.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Marco Polo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Marco Polo

  • Where is Hotel Marco Polo located?

    Hotel Marco Polo is located at Boernestrasse 14 in Wandsbek, 4,7 km from the centre of Hamburg. Hammerbrook is the closest landmark to Hotel Marco Polo.

  • When is check-in time and check-out time at Hotel Marco Polo?

    Check-in time is 14:00 and check-out time is 11:00 at Hotel Marco Polo.

  • Does Hotel Marco Polo offer free Wi-Fi?

    Yes, Hotel Marco Polo offers free Wi-Fi.

  • How far is Hotel Marco Polo from the airport?

    Hotel Marco Polo is 8 km from Hamburg. Hotel Marco Polo is 50,7 km from Hamburg Luebeck-Blankensee.

  • How does KAYAK find such great Hotel Marco Polo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Marco Polo in Hamburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Marco Polo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Marco Polo.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,1
4,7 km
Hamburg
8,0 km

Everything you need to know for your stay in Hamburg