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Tenseien
3 stars

Tenseien

682 Yumoto, Ashigara-Shimogun, Hakone 250-0311, Japan
Hakone, Japan
See location+81 460 838 511
From
R3 067
Cheapest

rate per night

8,5
Very good
based on 502 reviews
502 reviews
Room type
Provider
Nightly total
Standard Room
R3 067
Double room
R5 307

Photos of Tenseien

Overview

Winner of second place in the Jalan.net top-selling hotels for 2012! (Kanto/Koshin'etsu Area; Hotels with 101-300 rooms.) In need of an onsen? Tenseien is the place. Overnight stays or day trips, we look forward to welcoming you.
8,5
Very good rating
Based on 502 verified guest reviews

Latest deals for Tenseien

Mon 14/7
Tue 15/7
Double room
1 twin bed
bed type unknown
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Tenseien

  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Bathroom

  • Shared bathroom
  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Sauna

Dining

  • Electric kettle
  • Restaurant
  • Refrigerator
  • Vending machine (drinks)

General

  • Soundproof rooms
  • Tatami (traditional Japanese flooring)
  • Telephone
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Gift shop
  • Hot spring bath
  • Karaoke

Parking and transportation

  • Parking
  • Private parking

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Garden

Workspace

  • Desk

Reviews of Tenseien

8.5
Very good
502 verified ratings
Wonderful
255
Very good
126
Good
64
Okay
33
Fair
9
Mediocre
11
Poor
4

Summary of reviews

Guests say
Guests appreciated the hotel's amenities and atmosphere, particularly the onsen and dining experiences. However, many expressed dissatisfaction with the service quality, cleanliness, and location, noting issues such as long check-in times and poor communication from staff. Overall, while the hotel offers some enjoyable features, guests felt it did not meet expectations, especially considering the price.
AI-generated from customer reviews
Amenities7.5 out of 10
Atmosphere7 out of 10
Cleanliness3.5 out of 10
Location3.5 out of 10
Service3 out of 10
Value for Price3 out of 10
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Location

682 Yumoto, Ashigara-Shimogun, Hakone 250-0311

What's nearby

  • Tonosawa Railway Station0.6 km
  • Hakone-Yumoto Railway Station0.9 km
  • Miyanoshita Railway Station3.3 km
  • Kowakidani Railway Station4.1 km
  • Hakone Open-Air Museum4.4 km
  • Hakone Kowakien Yunessun4.7 km
  • Gora Railway Station4.9 km
  • Gora5 km
  • Gora Park5.1 km
  • Hakone Museum of Art5.3 km
  • Hakone Shrine6.9 km
  • Ōwakudani7.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Tenseien

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Tenseien

  • Where is Tenseien located?

    Tenseien is located at 682 Yumoto, Ashigara-Shimogun, 7,7 km from the centre of Hakone. Tonosawa Railway Station is the closest landmark to Tenseien.

  • When is check-in time and check-out time at Tenseien?

    Check-in time is 15:00 and check-out time is 10:00 at Tenseien.

  • Does Tenseien offer free Wi-Fi?

    Yes, Tenseien offers free Wi-Fi.

  • How far is Tenseien from the airport?

    Tenseien is 55,1 km from Izu Ōshima. Tenseien is 71,7 km from Tokyo Haneda.

  • How does KAYAK find such great Tenseien hotel deals?

    KAYAK scours the web for all room deals available at Tenseien in Hakone and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Tenseien and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Tenseien.

See more FAQs

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Good to know

Value for money

Distance to city centre

8,4
7,7 km