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Late Night disaster
Despite calling at noon to let the hotel know I was going to be arriving quite late, when I arrived they gave me key cards to a room that had no sheets and a pile of empty water bottles on the side table in the room. Room # 2 was on a completely vacant side of the hotel and the room smelled of a combination of smoke, mildew and really offensive air freshener. I am a guy who can sleep just about anywhere for a night, but not this place - fortunately there was another hotel across the street that had a room. Would actually sleep in my car before taking a room here
Service was good.
Rooms were desperately in need of updating.
Convenient location to TD Convention Center. Decent breakfast included. Fair price. Excellent staff..Pretty grounds.
Decor out-dated. Wallpaper and border peeling. Mold between 2 layers of shower curtain. Faded fabric on chair and ottoman. Gaps in door to outside. Long, growing stain on ceiling --- probable leaking after heavy rain. Family at breakfast Tuesday morning had to move table because ceiling was dripping on father. Strongly needs maintenance and room updates. Room doors open directly to outside.
It is what it is
It felt clean, warm and safe. Very friendly front desk staff. I got the type of stay I anticipated with the relative low cost on a last minute February 13 booking. I'd stay again if I was hard up for cash.
The comfort of the beds (we had 2 doubles) thinks they may only be classified as actual sleep-able beds in a third world country or a prison. In the first world, they are merely hard, unforgiving horizontal surfaces that makes one wonder why it is a better option than crashing on the floor. I love showering at hotels because of the endless hot water and it was definitely the case at Phoenix. However, the hot and cold shower knobs were so sensitive and finicky that it was either frigid or lobster cooking scalding.
Won't return when in Greenville again.
Staff was very attentive to requests
Whole facility was terribly dated. Carpet looked dirty and threadbare
Policies vary by room type and provider.
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Most popular landmarks
- TD Convention Center 0,6 km
- Greenville Zoo 2,4 km
- Haywood Mall 2,5 km
- Fountain Fox Beattie House 2,8 km
- Bon Secours Wellness Arena 2,9 km
- Bob Jones University Museum & Gallery 3 km