Comfort Suites Innsbrook - Short Pump

2 stars
6,1
Okay
based on 726 reviews
726 reviews
4051 Innslake Drive, Glen Allen, VA 23060-3366, United States
4051 Innslake Drive, Glen Allen, VA
+1 804 217 9200
Wed 22/7
-
Thu 23/7
2 guests, 1 room
Deals from
R975
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
R975
Standard Room, bed type unknown
R1 110
Double room, 2 double beds
R1 194
19 more Comfort Suites Innsbrook - Short Pump deals
19 more Comfort Suites Innsbrook - Short Pump deals
Lobby
Lobby
Bedroom
Bedroom
Restaurant
Buffet
Building
Lobby
Bedroom
Pool
Building
Banquet hall
Conference room
Bedroom
Bathroom
Pool
Bedroom
Living room
Front desk
Gym
Bedroom
Bedroom
Dining room
Bedroom
Bedroom
Pool
Gym
Business centre
Buffet
Laundry facility
Bathroom
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite. Comfort Suites Innsbrook - Short Pump offers 125 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool and a fitness center. Children under 16 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
6,1
Okay
726 reviews

Latest deals for Comfort Suites Innsbrook - Short Pump

Wed 22/7
-
Thu 23/7
King room, 1 king bed
R975
nightly with fees
Double room, 2 double beds
R1 194
nightly with fees
Standard Room, bed type unknown
R1 110
nightly with fees
King room, 1 king bed
R1 184
nightly with fees
Double room, 1 king bed
R1 235
nightly with fees
Standard Room, bed type unknown
R1 198
nightly with fees
King room, 1 king bed
R1 346
nightly with fees
King room, 1 king bed
R1 248
nightly with fees
King room, 1 king bed
R1 384
nightly with fees
Double room, 2 double beds
R3 836
nightly with fees
King room, 1 king bed
R1 411
nightly with fees
Double room, bed type unknown
R2 025
nightly with fees
Standard Room, bed type unknown
R1 445
nightly with fees
King room, bed type unknown
R1 568
nightly with fees
Double room, bed type unknown
R1 872
nightly with fees
King room, 1 king bed
R1 573
nightly with fees
Deluxe room, 1 king bed
R1 930
nightly with fees
King room, 1 king bed
R1 591
nightly with fees
King room, 1 sofa bed
R1 597
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Comfort Suites Innsbrook - Short Pump

  • Indoor pool
  • Fitness centre
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet
  • Laundry service

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Refrigerator
  • Coffee machine
  • Microwave

Basics

  • Free Wi-Fi
  • Internet
  • Free toiletries

General

  • Interconnected room(s) available
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Flat-screen TV

Accessibility and suitability

  • Lift

Bathroom

  • Hairdryer

Workspace

  • Desk

Fitness

  • Fitness centre

Pool

  • Indoor pool

Reviews of Comfort Suites Innsbrook - Short Pump

6,1
Okay
726 verified ratings
Wonderful
204
Very good
91
Good
79
Okay
45
Fair
72
Mediocre
59
Poor
176

Summary of reviews

Guests say
Guest reviews overwhelmingly highlight severe cleanliness problems, including reports of roaches, mold, stains, and general lack of upkeep in rooms and bathrooms. Many guests also mention poor service, with unhelpful or unavailable staff and maintenance issues left unresolved. The location is noted as a positive, with proximity to dining and shopping options. However, the breakfast is frequently criticized for lack of options or availability, and the pool is often unavailable or under renovation. Overall, while the location is convenient, the hotel struggles with cleanliness, service, and amenities.
AI-generated from customer reviews
Location8 out of 10
Pool3 out of 10
Service2.5 out of 10
Breakfast2.5 out of 10
Cleanliness0 out of 10
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All reviews

4.0
Mediocre
Bryant, Apr 2026
The breakfast was non existent. Nothing to drink. Cereal but no milk. No waffle mix. TV didnt work. That was evidently just going in and out. It wasnt. Just out. Just overall a lack of care given. Sad really nice building.
4.8
Mediocre
Anonymous, Nov 2017
Pros (+) Lemon water downstairs
Cons (-) Tub didn't drain well at all and you had to hold toilet lever down for 15 seconds or it wouldn't flush.
2.8
Poor
Anonymous, Sept 2016
Pros (+) Staff was pleasant
Cons (-) Break-in. Smelled like smoke despite being listed as smoke free. Peeling wallpaper. Shorting electronics in room. Loose fixtures in bathroom. Cheap TV. Poor breakfast.
10
Wonderful
Seritta, Aug 2016
Pros (+) It was an excellent visit and I will be coming back
Cons (-) Nothing

Location

4051 Innslake Drive, Glen Allen, VA 23060-3366

What's nearby

  • Meadow Farm Museum6 km
  • Walkerton Glen Allen Virginia7.3 km
  • Cultural Arts Center Glen Allen7.4 km
  • Virginia Randolph Museum8.7 km
  • Lavender Fields Herb Farm9.7 km
  • James River Cellars Winery11.8 km
  • Agecroft Hall12.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Comfort Suites Innsbrook - Short Pump

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Comfort Suites Innsbrook - Short Pump

  • Where is Comfort Suites Innsbrook - Short Pump located?

    Comfort Suites Innsbrook - Short Pump is located at 4051 Innslake Drive, 6,8 km from the centre of Glen Allen. Meadow Farm Museum is the closest landmark to Comfort Suites Innsbrook - Short Pump.

  • When is check-in time and check-out time at Comfort Suites Innsbrook - Short Pump?

    Check-in time is 15:00 and check-out time is 11:00 at Comfort Suites Innsbrook - Short Pump.

  • Does Comfort Suites Innsbrook - Short Pump offer free Wi-Fi?

    Yes, Comfort Suites Innsbrook - Short Pump offers free Wi-Fi.

  • How far is Comfort Suites Innsbrook - Short Pump from the airport?

    Comfort Suites Innsbrook - Short Pump is 27,9 km from Richmond Byrd Intl. Comfort Suites Innsbrook - Short Pump is 93,9 km from Charlottesville Albemarle.

  • Does Comfort Suites Innsbrook - Short Pump have a pool?

    Yes, Comfort Suites Innsbrook - Short Pump has a pool on-site.

  • How does KAYAK find such great Comfort Suites Innsbrook - Short Pump hotel deals?

    KAYAK scours the web for all room deals available at Comfort Suites Innsbrook - Short Pump in Glen Allen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Comfort Suites Innsbrook - Short Pump and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Comfort Suites Innsbrook - Short Pump.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Homewood Suites by Hilton Richmond - West End/Innsbrook7.6 Good (199 reviews)0,13 kmOutdoor pool, Fitness centre, RestaurantR1 921+
3-star hotel
Hampton Inn by Hilton Richmond West Innsbrook7.9 Good (404 reviews)0,13 kmOutdoor pool, Fitness centre, RestaurantR1 888+
3-star hotel
Hyatt Place Richmond Innsbrook8 Excellent (1 012 reviews)0,19 kmOutdoor pool, Fitness centre, RestaurantR1 888+
3-star hotel
Hilton Garden Inn Richmond/Innsbrook7.7 Good (766 reviews)0,28 kmIndoor pool, Fitness centre, RestaurantR1 708+

Cheapest

See cheapest stays in Glen Allen
2-star hotel
Extended Stay America Select Suites - Richmond - West End - I-645.3 Okay (1 073 reviews)0,71 kmWi-Fi, Tea/coffee maker, Free parkingR1 363+
2-star hotel
Echo Extended Stay Suites by Wyndham Richmond West
6.9 Good (68 reviews)1,5 kmFitness centre, Flat-screen TV, TVR1 363+
2-star hotel
Extended Stay America Select Suites - Richmond - Innsbrook5.9 Okay (586 reviews)0,91 kmFitness centre, Free Wi-Fi, Free parkingR1 396+
2-star hotel
Extended Stay America Suites - Richmond - Glen Allen - Short Pump
6.2 Good (267 reviews)0,47 kmFitness centre, Free Wi-Fi, Tea/coffee makerR1 524+

Most recommended

See most recommended stays in Glen Allen
3-star hotel
Drury Plaza Hotel Richmond9.3 Excellent (1 533 reviews)0,94 kmOutdoor pool, Indoor pool, Fitness centreR2 266+
3-star hotel
Tru by Hilton Richmond Northwest
8.8 Excellent (33 reviews)1,42 kmOutdoor pool, Fitness centre, Business centreR1 915+
3-star hotel
Richmond Marriott Short Pump8.6 Excellent (296 reviews)0,65 kmIndoor pool, Fitness centre, RestaurantR2 742+
2-star hotel
Holiday Inn Express Richmond I-64 Short Pump Area By IHG8.4 Excellent (821 reviews)1,16 kmOutdoor pool, Fitness centre, Free Wi-FiR2 102+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,1
6,8 km
Richmond Byrd Intl
27,9 km

Everything you need to know for your stay in Glen Allen

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