Best Western Plus Hotel Fredericia

Cleanliness in the room.

Due to the unclear parking regulation I have to pay fine in huge amount of 750 DK. The sign at parking ( pls.see in att. below ) it is for me clear ,, PARKING FOR HOTEL GUEST ''. Anywhere in the world parking at the hotel is free without additional registration but not here. When I was leaving hotel at reception I was meet another guest who suffer the same problem . Service at reception was not helpful

The view. What view? Just built big vent house outside our window. Staff were standing outside smoking behind the restaurant, smoke came in to our room. The pictures from rooms did not match reality. Our room was not a family room. It was a double room with a bunk bed in it. So really we paid to much. I am considering making a official complaint and ask for money back. And what's with the breakfast? Why are you so afraid of full fat milk? Only mini milk. But lots of sugar everywhere. Are you trying to look after people's health? Well you are doing it wrong.

The breakfast was very good. Actually surprisingly good for a Best Western hotel. Great bread and pastries as it should be in Denmark. The beds were comfortable. Room very clean. Large free parking area.

Rude staff at check-in. Told us to wait while she finished some admin work. We got a room with a view of the back of the kitchen and dumpsters with noisy equipment working all night and morning and a strong smell of fried food and garbage. This meant we could not have the window open which was bad as there was no AC in august. Will not stay here again and my bad experience with Best Western continues.

Comfy beds.

Too warm in the rooms (ca 25degrees, even though window was open). Extremely (!) many people during breakfast (we had to sit in what looked like an old classroom to eat).