Franz Josef Glacier hotels

Pros: Good facilities. Easy to find, and a petrol station is just nearby.

Pros: Friendly reception and beautiful apartment. Spotless and well equipped. One of the best I’ve stayed in. Better than some hotels. Would highly recommend.

Pros: Well located in town and close to cafes and restaurants with easy access by car to the Franz Josef Glacier. The room was warm, comfortable and well appointed. The staff were friendly and helpful. We enjoyed our brief stay.

Pros: location and it is near the shops and restaurants.

Cons: nothing

Pros: The front counter was very friendly and made the stay fantastic. The rooms were very cozy, and the location could not be better. Highly recommened!

Cons: The WIFI is intermittent and parking is very difficult if the hotel is busy if your hire car is large - we recommend parking in the side street.

Pros: did not have breakfast

Cons: it was all good

Pros: Welcomed by friendly reception staff who made a recommendation for dinner as well as providing weather information as there was torrential rain when we arrived. Clean comfortable modern rooms. Plenty of room for our family of 4. Definitely recommend.

Pros: Was upgraded to a Deluxe Tree Lodge. Great room, super quiet location & close walk to everything. Breakfast basket delivered each night was awesome, more food than we could eat. Restaurant & bar onsite was great. Plenty of other dining options within walking distance.

Cons: Nothing

Pros: Great concept with the cottages. Private, warm and welcoming. Close to everything, quiet and overall an excellent place to stay.

Cons: Nothing.

Pros: The room was super clean and modern. Bed very comfortable. Great value and located right next to the glacier.

Cons: Basic double rooms have an entire glass sliding for for a wall- which means you can hear everything outside. This is a spot for backpackers, so people are up late and loud.

Pros: The bar on site, very lively!

Cons: The room was so small, couldn’t open two big luggage’s at the same time. When a big luggage was opened, you’d have to climber over the bed because the luggage would be in the way.

Pros: Great restaurant and bar

Cons: Na

Pros: The location is good for seeing the Franz Josef glacier.

Cons: The key thing to know about Rainforest Retreat is that it's a sprawling complex-- one part serves backpackers and summer employees, and the other has higher end options. The higher end options--like the tree huts--aren't worth the money. We experienced the following challenges while there: - There was a major water shortage during our stay. This had happened before (google Franz Josef and water shortages and you'll see several hits), and the next town over (Fox Glacier) had running water. -The hotel staff blamed the water shortage on the city government (which was true), but did nothing for the guests during this time. Since they were shipping water in, the water wasn't potable/safe to drink, but we didn't find that out until we walked into reception. We had to buy our own bottled water to have drinking water. - The hotel staff also refused to do anything when our room had no running water-- they similarly blamed this on the city. However, that wasn't entirely true-- the backpackers had running water for their shower, and the maintenance people (who came 10 hours later) told us that a clogged water filter was why our particular hut had no water. The maintenance staff did eventually fix this so that we were able to shower once during our stay. - The walls between the units were paper thin. When our neighbors in the adjoining unit came home, we heard every movement they made, down to their lying down on the bed. - All of the furnishings were worn and had seen better days. In short, this was not worth $200 a night for a room. I would expect the hotel staff to ensure I have safe water to drink, that any maintenance issues are promptly dealt with (and that staff actually listened to their guests' concerns), and that the business tries to provide a good experience for their guests regardless of the external conditions. For somewhere nice, I would suggest you stay somewhere else, probably in the Fox Glacier township.

Pros: Dinner in restaurant was great

Pros: Location location location. The hiking trails and helicopter pad were so accessible. Able to get help from reception to book a guided walk towards the glacier. Amazing.

Pros: The location was perfect. Central to everything. The kids loved roasting marshmallows at the fireplace in the lounge area! Great addition.

Cons: The wall in the shower was a little dirty with green scum and my pillows smelled of cigarette smoke.

Pros: Totally amazing place to stay. Close to all facilities. Breakfast and dinner amazing. Very comfortable room with amazing views. Lots of heating.

Cons: Nothing

Cons: Could hear the helicopters. Hard to sleep in

Pros: Friendly staff, excellent service, great location.

Pros: One of the classic places to stay in Franz. Close to places of interest especially the luxury spa just down the road. Top notch place but on the pricey side.

Cons: Nothing I would say was bad about the place except that its on the pricey side of things.

Pros: Nice room.

Cons: The bed is too soft for me.

Pros: We stayed in the room with bath and shower. It is very basic but clean. It is one step up from camping. It did have a refrigerator.

Cons: The room was small. There was no ice available to either use or purchase on site. They, along with many places in NZ should invest in screens for their windows and doors.

Pros: Linen and beds were comfortable. Nice and roomy. Staff were fantastic to deal with.

Cons: The blind in the bathroom needed a clean as well as around the edges of the floor (there was build up). The oven needed a decent clean inside and out.

Pros: Staff is good and they helped us get rooms side by side

Cons: Very basic amenities and stuff needs maintenance, the beds mattresses are sinking , toilet flushes loose and many such issues. No sound proofing between rooms , can hear conversations from other rooms

Pros: It was clean, functional and available

Cons: It was quite basic

Pros: Just out of the noisy town scene with great views of the mountains. Check in staff were so friendly and helpful

Cons: Main bed was so bouncy with the slightest movement made for a broken sleep

Pros: The bed was comfy and the room had good heating

Cons: Numbers on both the doors to the unit would have been helpful

Pros: Great location Friendly Staff Good sized room