Spa & Kur Hotel Praha

Ruska 27, Františkovy Lázně, Carlsbad Region, Czech Republic
+420 354 542 701

Cheapest
rate per night

8,4

Excellent
based on 501 reviews
Spa & Kur Hotel Praha - Františkovy Lázně, Carlsbad Region, Czech Republic
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+420 354 542 701

Good to know

Distance to city centre 0,1 km
Location rating 9,6
Nearest airport Václav Havel Prague
Distance to airport 136,1 km

Rooms

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Reviews

Traveller rating

18
3
5
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Aug 2019
    3,8

    I am very disappointed with this hotel. I made reservations on booking com in euros. When I was paying at end of my vacation hotel charge me in Czech koruna. They multiply my original price by 27CK ( unrealistic currency rate) and I end up paying almost 100€ more than original bill. When I ask them how is this possible , because till now even if I travel to country they have different currency I paid always agreed price they argue that this is policy of hotel. They juist keep saying that this is like always and they can do nothing about it. They told me that this is with all customer which book in euros. So they even committed with smile, that they rub and cheat all foreigner customers. Shame on management of this hotel. Another big problem of this spa hotel is animals ( dogs) which terrorize other customers. They let people with 4 dogs in one room , this dogs bark till 2 o'clock in morning. It was nightmare. Another dog was running in hallway, barking and jumping at people Infront of elevator. And having breakfast with somebody else dog is not my idea of relaxation. If you complain at reception you get one answer they can do nothing about it. Breakfast is nothing special. Coffee machine is not working properly. Juice is not fresh but water with fruit syrup. From the cake you get only ends which are hard and dry. Restaurant staff is very unfriendly. They are always angry if you have any questions. The worst of all is that restaurant staff take breakfast as first. You have to wait till they take what they want and then you can start. They do not feel shame to eet this food Infront of customer and taking more if this wasn't enough. Spa part of the hotel is very good but this you get at almost every hotel in surrounding. So at the end I can say if management can do nothing for comfort of costumer's and they think that rubbing they customer is good way. It was my last time at this hotel. They are better hotels around.

  • Okay
    Jul 2019
    5,0

    The location and checking out. The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

    The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

  • Excellent
    Jun 2019
    8,3

    Beautifully maintained hotel centrally located

    Check-out time is at 10AM; breakfast is very simple and consists of mostly processed food; we asked for an ironing board which the hotel does not have

  • Excellent
    May 2019
    9,3

    Facility was very comfortable and it was great to have the spa rooms right below the bedrooms. Made for a very relaxing day of treatments!

    Scheduling of spa treatments was not very user-friendly. You had to work with a nurse and sort of negotiate what was available for not. Plus lots of things were already booked far in advance; be sure to and get things scheduled before you arrive ideally.

  • Excellent
    Apr 2019
    9,3

    Breakfasts are chaotic and hotel staff is not helpfull (especially if you reserved this property through Booking and you are not a German tourist).

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About

Overview

With a stay at Spa & Kur Hotel Praha in Frantiskovy Lazne, you'll be within a 5-minute walk of Church of Holy Cross Exaltation and St. Olga Orthodox Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,4 Excellent

based on 501 reviews

9,6

Location

8,5

Room

6,3

Pool

3,6

Food

Things to know

  • Spacious rooms
  • Clean hotel facilities
  • Friendly service
  • Great reception

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Internet
Currency exchange on-site
Meeting/Banquet facilities
Room service
Spa
Indoor pool
No smoking
Restaurant
Beauty salon
Air-conditioned
24-hour front desk
Sauna
Pool table
Storage available
Terrace/Patio
Lift
Hiking
Massage
Hairdryer
Parking (surcharge)
Concierge service
Gift shop
Bicycle hire
Cable or satellite TV
Safe
Designated smoking area

Photos

Spa & Kur Hotel Praha - Františkovy Lázně - Building All photos (29)
Spa & Kur Hotel Praha - Františkovy Lázně - Bathroom Bathroom (2)
Spa & Kur Hotel Praha - Františkovy Lázně - Bedroom Bedroom (5)
Spa & Kur Hotel Praha - Františkovy Lázně - Building Building (3)
Spa & Kur Hotel Praha - Františkovy Lázně - Front desk Front desk (1)

Location

Most popular landmarks

  • Church of Holy Cross Exaltation 111 m
  • St. Olga Orthodox Cathedral 192 m
  • Smetana Park 195 m
  • Ingo Casino 281 m
  • Aquaforum 0,4 km
  • Jadran Recreational Area 1,7 km

Getting around

Carlsbad Karlovy Vary 41 km
Nürnberg 114,9 km
Pomezi nad Ohri Cheb(gr) 8 km
Pomezi nad Ohri Schirnding 10,1 km

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