|""Great room, great location, friendly staff.""||(in 148 reviews)|
|"Loved this hotel and staff!"||(in 61 reviews)|
|"great pillows and great view!"||(in 142 reviews)|
|"Don't Stay Ih This Hotel!"||(in 43 reviews)|
|"Not worthy of resort fee."||(in 17 reviews)|
|"Expensive parking and horrible housekeeping"||(in 49 reviews)|
|ocean view||in 393 reviews|
|friendly staff||in 336 reviews|
|location on the beach||in 286 reviews|
|beach chairs||in 250 reviews|
|hotel have a nice||in 183 reviews|
|pool area||in 173 reviews|
|valet parking||in 146 reviews|
|front desk||in 101 reviews|
|right across the street||in 78 reviews|
|hotel restaurant||in 77 reviews|
|room was clean||in 71 reviews|
|per day||in 60 reviews|
|resort fee||in 46 reviews|
|walls are thin||in 16 reviews|
|fort lauderdale||in 13 reviews|
Not much - we didn’t even get to stay at the hotel I reserved because Get-a-Room, who you (Kayak) are partnered with, overbooked and did not notify us until 11 hours before our departing flight, which is totally unacceptable. See specific details below.
This trip was much more stressful than it should’ve been, and that was due to GetARoom’s overall communication to us on changes, and customer support to help resolve the issue. We were informed less than 12 hours before our departing flight that our reservation at the initial hotel I had reserved, the Sonesta Ft. Lauderdale, was overbooked and would need to contact customer service to resolve. After waiting on hold for over 30mins during my initial attempts to contact customer service, I replied with an email; to which I still received no response or confirmation for over an hour. At that point I contacted Kayak directly as this reservation was apparently booked with GetARoom via Kayak. When reaching a Kayak representative they finally connected me with a GetARoom representative. At that time I expressed my level of frustration and expectations for the alternative hotel that we would need to stay in. In doing so, I was then informed that GetARoom was actually notified of the overbooking on Tuesday (3/30), and yet we were still not even informed of this until Wednesday (3/31) at 7:17pm; less than 12 hours before our departing flight. When speaking to the representative I asked to be guaranteed at least an equal quality or better hotel, and some sort of discount due to the inconvenience. She informed me 2-3 times that I could choose not to accept the alternate hotel and receive a full refund. This is not acceptable as being the only resolution, especially since most airlines do not permit you to change flights within 24 hours, let alone less than 12 hours. At this time I requested to speak to a supervisor and was informed she was the highest member of authority and that was the best that could be done. After being on the phone and hold with her for over 89 minutes, we were finally confirmed our alternate reservations at the Hilton Ft. Lauderdale Marina, to which she stated no discount could be given because it was a nicer & more expensive hotel than the Sonesta. The entire reason we chose the Sonesta was due to an ocean view and location to entertainment & restaurants. Additionally, due to the location of our alternate hotel, we were forced to spend over $225 throughout the weekend in transportation that otherwise would not have been necessary. Furthermore, the “marina view” we received at the Hilton was nothing more than a balcony overlooking the hotel pool, and the ability to see a few boats. The quality of the Hilton, also, was less than desirable, and I have photos showing this. Overall, this was a very disappointing experience given the timing and lack of communication regarding changes to our reservation. Not only was I inconvenienced at the last minute and forced to scramble to secure a hotel, but it took time away that could’ve been spent with my family before leaving. Not only does this add to the already poor reviews GetARoom appears to have, but it also reflects very poorly for Kayak, to which I will also share my experience with them. I would hope after hearing about this experience and the additional costs we incurred due to location change that some sort of reimbursement/ discount can be applied to help remedy this.
Great restaurant and happy hour. Very comfy beds. Excellent staff and customer service.
The pool Is very very small and it is a crowded area Not enough beach chairs for people but we still had to pay $35/day resort fee ... for what?? I have no idea.
Pool area and bartenders were awesome. Great location.
Late night front desk. Too busy talking to even acknowledge u were standing there. Asked for 2 bottles of water when came back from dinner show. During day they just handed u a bottle from under front desk. Was told the would send them right up. Asked at 10:30 p.m. no water at 11 p.m. called front desk and asked not to bring them as we were going to bed and was told ok. Knock on door at 11:35 with 2 bottles of water. Really an hour and 5 minutes to get what they could of handed us at front desk.
I did not like the fact that they charge additional $40 per day per room for absolutely nothing, i booked from Sonesta and managed to get a late check out, once arrived they say they didn't hear about it and said additional $$$ if???. i stay only in top hotels and nowhere ever i got to talk about money like in the Sonesta. it was ok but i will no come back.
Add Heat To Rooms in the winter months
Great staff, building under construction
The rooms we got (upgraded automatically) was lovely and faced the beach. Even after moving due to the construction right above us, we kept the upgrade and we're moved into a room with an equally exceptional view. The staff was phenomenal, especially Suzette, who made sure we were moved quickly and with grace and comped us a pair of drinks and breakfast for the move, unprompted. Cleaning staff was accommodating to our schedule and every time we were still the front desk, we were greeted with a smile.
The building is under construction, which started fairly early (8 a.m.) so that wasn't our favorite. It was a bummer because that affected the on-site sushi restaurant as well as the fitness center (both were closed for the stay). Beach chair rentals are included in the resort fee, which is great- except that the attendant on the last day came up to us several times in a two-hour frame to let us know they "close" at 5 (or that they fold up the chairs then) and wasn't very friendly about it.
Not worth the price of admission
Did not like the “hidden” resort fee. The room was small, especially the bathroom. The water pressure in the shower way too low.
The hotel is state of the art clean and artistic. Hotel staff was superb.
Clean, friendly staff
Restaurant was very expensive
Vera¡y good location
The service specially for the breakfast was very poor
The staff was unfriendly rude, and inconsiderate
EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Sonesta Fort Lauderdale is a stylish property located across the street from Fort Lauderdale Beach. The hotel offers a memorable lobby with white, wavy walls and marble floors and pillars with alternating neon colors. Wedding parties are often held here due to the panoramic ocean views, but it’s also popular with couples and pre-and-post cruise hotel.
The Sonesta Fort Lauderdale provides a great location directly across A1A Highway from Fort Lauderdale Beach. It’s right in the heart of the main strip and within walking distance of several restaurants. A state park, lovely gardens, and high-class shopping are also nearby. Most popular attractions are a short walk or ride away but destinations such as Boca Raton, Butterfly World, West Palm Beach, and Miami Beach are 30-to 60 minutes away.
The variety of amenities at the hotel measure up to the upscale Fort Lauderdale Beach properties. There is an outdoor pool with a relaxing setting, a small gym with ocean views, and a spa suite offers treatments. The on-site elegant restaurant is a huge highlight. Breakfast is available and lunch and dinner menus consist of fresh seafood and a nice wine list. Two free welcome drinks are offered at the lobby bar or poolside bar, which also serve light food items. A 24/7 business center offers business travelers all they need, and the event space is perfect for meetings and weddings.
The guestrooms at the hotel are modern but offer incredible ocean views and ample space. There is plenty of room for seating areas, desks, and armchairs. Standard in-room amenities include mini-fridges, free WiFi, flat-screen TVs, and some feature minibars. The room sizes range from Kings and large Double Rooms to 24 Suites and Junior Suites.
based on 1 158 reviews
Policies vary by room type and provider.
Sonesta Fort Lauderdale Beach is located at 999 North Fort Lauderdale Beach Boulevard in Central Beach, 4,1 km from the centre of Fort Lauderdale. Bonnet House Museum and Gardens is the closest landmark to Sonesta Fort Lauderdale Beach.
Check-in time is 16:00 and check-out time is 11:00 at Sonesta Fort Lauderdale Beach.
Yes, Sonesta Fort Lauderdale Beach offers free Wi-Fi.
No, Sonesta Fort Lauderdale Beach does not offer free parking.
No, Sonesta Fort Lauderdale Beach does not offer free airport shuttle service.
Sonesta Fort Lauderdale Beach is 8,4 km from Fort Lauderdale. Sonesta Fort Lauderdale Beach is 42,1 km from Miami.
Yes, Sonesta Fort Lauderdale Beach has a pool on-site.