Extended Stay America - Washington DC-Fairfax-Fair Oaks Mall

non

hotel is dirty and rooms smell. I was given a key to the room that was not cleaned after the previous guest, I had to come back to the front desk and ask for another room. Overall poor quality.

The privacy

Needed better staff No room service No housekeeping

Available at time of booking three days before trip to Washington

Air conditioner made loud noise as compressor cycled on and off, making it necessary to shut off unit to sleep. No one at front desk to receive report of problem at time of our early morning departures and late night return to motel.

Location was good for our needs. East to get to from highway

Had to ask for replacement shower curtain due to the one in the room being covered with hair and other things. First hotel we ever stayed at that did not have coffee and tea in the lobby 24 hours. TV was flopping on the stand, but did work.

The roons are nixe because they have the kitchenette but you get pieces of kitchware upon several request. Room 411 this time the electric stove top small eye won't come on and A\C leaked two personnel came up to check

Nothing was done two days later after calling the front desk again my room was changed to 433 which took away from me enjoying my time here for work. And this room 433 the stove top small eye want turn off.