Traveller reviews
Overall rating
6,0
Good
Based on 362 reviews
Boarding
6,3
Comfort
6,2
Crew
7,0
Entertainment
5,1
Food
5,4
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Eurowings information
| IATA code | EW |
|---|---|
| Routes | 694 |
| Top route | Palma de Mallorca Son Sant Joan to Duesseldorf Intl |
| Airports served | 140 |
| Top airport | Duesseldorf Intl |
Eurowings traveller reviews
Pros
"Crew was very friendly!"
(in 17 reviews)
"Seats were comfortable."
(in 4 reviews)
"Staff at the airport (ticket counter and check-in) were very polite"
(in 1 review)
Cons
"The flight ran two hours late."
(in 6 reviews)
"They lost our luggage Major bummer"
(in 4 reviews)
"The flight was delayed."
(in 34 reviews)
Recent reviews
Traveller rating
62
40
32
56
0
Find reviews that mention:
connecting flight
flight was delayed
good flight
crew was very friendly
two hours
seats were comfortable
new airline
lost our bags
price was good
super friendly
ticket counter
missed connection
drink is included
narrow seats
could not read
travel plans
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6,8
Pros: The flight was fine.
Cons: Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings.review from
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8,4
Pros: It flights themselves were fine. A 45 minute delay sucked though.
Cons: Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again.review from
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8,6
Pros: Seat was very comfortable. Crew was excellent
Cons: The warm sandwich with the snack was just OK; rest of food was pretty goodreview from
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6,0
Pros: The flight was pretty smooth considering it was a small plane.
Cons: I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space.review from
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4,0
Pros: ?
Cons: Noreview from
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10,0
Pros: Row 3, loads of leg room, the filter coffee was excellent, just a really calm, well run flight
Cons: Seat prices were expensive and should really be free as if you are a family of 4, this will add well over £50 to your flight costs.review from
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3,0
Pros: Entertainment was good.
Cons: The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that beforereview from
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3,6
Cons: The flight was delayed 40min So i missed the connection in Leipzig
review from
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8,0
Cons: The temperature at altitude was far too warm for my comfort.
review from
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8,5
Pros: The plane left and arrived on time.
Cons: The seats were just okay, not comfortable. No snacks or drinks were complimentary.review from
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8,4
Pros: Boarding and getting off the plane was fast
Cons: Our luggage space was occupied with bags from passengers from other rows.review from
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3,5
Cons: It was so late and we were not told anything!!!
review from
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3,5
Pros: Punctual
Cons: Seatsreview from
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10,0
Cons: Paid for high speed WiFi Could not even check my mails
review from
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10,0
Pros: Easy boarding
Cons: Leaving on timereview from
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2,0
Cons: Late
review from
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9,0
Pros: It was efficient
Cons: More comfortablereview from
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3,6
Pros: Awful!!!!
review from
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2,0
Very poor service
Pros: Nothing
Cons: Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missingreview from
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2,0
Cons: I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again.
review from
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4,4
Cons: The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water.
review from
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3,6
Cons: No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información.
review from
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7,0
Nothing special
Pros: Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean. Ohh and the y didn’t loose my luggage (as I was travelling through connections, I was worried bit).
Cons: No food or drink is included in the price, narrow seats, delayed flight. We were already seated when it turned out the departure will be delayed by 30 mins. No toilet use during this time....review from
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7,0
Nothing special
Pros: Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean.
Cons: No food or drink is included in the price, narrow seats.review from
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6,5
Pros: The crew was fine and boarding was efficient.
Cons: We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00.review from
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8,0
Pros: The crew was very attentive and personable during the flight.
Cons: Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milanreview from
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10,0
Pros: Smooth experience, no problem.
review from
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6,5
Cons: Boarding took ages. And there were no announcements telling passengers what was causing the delay.
review from
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8,0
Pros: The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled.
review from
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10,0
Pros: Seats were comfortable
Cons: Change in gate was not anouncereview from
Flight status
Eurowings route map
Top airports served by Eurowings
- Duesseldorf Intl Airport (DUS)
- Stuttgart Echterdingen Airport (STR)
- Hamburg Airport (HAM)
- Cologne Köln/Bonn Airport (CGN)
- Berlin Brandenburg Airport (BER)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Munich Franz Josef Strauss Airport (MUC)
- Vienna Intl Airport (VIE)
- London Heathrow Airport (LHR)
- Zurich Airport (ZRH)
- Milan Malpensa Airport (MXP)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Dresden Arpt Airport (DRS)
- Barcelona-El Prat Airport (BCN)
- Dortmund Airport (DTM)
Eurowings contact information
- EW IATA code
- +49 180 6 320 320 Call
- eurowings.com Visit
Overview of Eurowings
Mainly focusing on low-cost direct services across Europe, Eurowings flies to more than 25 countries. Based in Düsseldorf, the carrier has more than 10 additional operating hubs across Germany, Austria, Kosovo and Spain. This spread of facilities allows point-to-point scheduling and the ability to minimize operating costs that are typically passed down to customers. Transatlantic flights are also available to the United States, Mexico and the Caribbean. Long-haul services such as these are predominantly operated out of either Munich, Cologne or Düsseldorf.
It is solely owned by the Lufthansa Group and functions as the budget carrier of the major airline. Aviation partnerships and route networking assisted by the parent company provide opportunities for Eurowings to maintain a wide variety of low-cost flights. Codeshare agreements are held with several major carriers, including United Airlines, Air Canada, Singapore Airlines, Brussels Airlines and Swiss International Air Lines.
A combination of Airbus, Boeing and De Havilland aircraft make up the airline’s fleet. Short-to-medium distance jets such as the Airbus A320 family are the preferred models. These fuel-efficient, narrow-body planes are ideally suited to the demands of direct services within Europe. Larger airlines, such as the Airbus A330, are chosen for transcontinental services, with the capacity to hold roughly 300 passengers. The fleet are decorated with a blue and maroon tail, while there is a special aircraft painted in Borussia Dortmund Football Club colors.
Customers can choose between Economy and Business Class on Eurowings flights. Business Class provides increased legroom as well as a free adjacent seat on short-haul routes. On long-distance flights, the Business Class seats recline to a flat bed.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.