Book Europcar hire cars in San José

San José, Costa Rica
Aug 9 — Aug 16
San José, Costa Rica
Mon 9/8
Noon
Mon 16/8
Noon
Driver's age:

Pros

""good location,r, no queue.""(in 257 reviews)
""Excellentf, support and service.""(in 101 reviews)
" was reliable Great on gas."(in 251 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in San José

Overall rating4.2 OkayBased on 16 reviews
Cleanliness
4.2
Comfort
4.2
Overall
4.2
Pick-up/Drop-off
4.2
Value for money
4.2

Recent reviews

Traveller rating
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Find reviews that mention:
10.0
Pros:Staff was super friendly!Cons:The advertised price is not what you end up paying when the mandatory insurance is added on. BEWARE!Reviewed Jan 10 2021
review fromkayak
4.0
Cons:The car was fine, but I left feeling like I was scammed. I had to pay for Liability insurance, which I was prepared for, but Europcar’s cost for this was twice as much as other rental places for no reason. And they wouldn’t accept my credit card’s CDW coverage (a first) and made me pay for that as well. Overall, it more than doubled the cost of the rental de me. A nasty surprise at the counter, but at that point, they know they’ve got you. Wouldn’t recommend to anyone.Reviewed Jan 5 2021
review fromkayak
2.0
Cons:Charged for extra insurance even though I already purchased supplental insurance for the rental through the site. Car was old and struggled to go uphill.Reviewed May 7 2017
review fromkayak
8.4
Pros:Friendly serviceCons:Poor service from internet portable deviceReviewed Apr 30 2017
review fromkayak
7.6
Pros:The staff is very nice and helpful. Taking the shuttle to the car rental was pretty easy.Cons:The insurance the is quoted by kayak versus what they charge at the car rental is much higher. We rented a car for one week for about 50 USD, which is very cheap, but the medium level for the insurance ran 450 USD.Reviewed Feb 16 2020
review fromkayak
5.2
Pros:The car.Cons:Transparency. I did everything possible to waive the insurance and I couldn’t. Even when I had a credit card with my own insurance this was not possible because I did not had the 30,000 usd limit in my credit card (it was not possible to understand this limitation through the webpage terms). Additionally the people form europcar put all the possible obstacles so that I could not waive the insurance. Finally I had to pay it. I felt scammed. It is sad the way you manage this business. I spend nearly 2.5 hours at your office to resolve the issue and finally I had to pay the insurance either way. I feel very disappointed.Reviewed Jan 6 2020
review fromkayak
2.0
Horrible experiencePros:Free shuttle from airportCons:Horrible experience, car was not as described. We didn’t receive the Kia Sportage as advertised but rather a beat up 15 year old Tesoro which had no air conditioning and shocks. On top of that we were forced to purchase insurance which was almost as expensive as the car rental. We were not even allowed to purchase the insurance offered by kayak. They only accepted the insurance direct from their company. Absolutely horrible.Reviewed Feb 26 2018
review fromkayak
4.4
Pros:Easy pick up and drop offCons:Getting quotes $43 for 9 days and getting to Europcar and being told that it will be $560 instead. Customer service rep also tried to trick us by including fuel service charge in our rental price by saying we get a free tank of fuel by paying full coverage. Bunch of worms really.Reviewed Sep 24 2019
review fromkayak
2.0
Pros:NOTHINGCons:They asked me to pay x3 the price that was on booking because of basic insurance. I Cancelled my reservation. This situation luted me in very bad situation as I had to rarrange another way of transport for last minute. IT'S THE WORST CAR RENTAL EXPERIENCE I EVER HAVE !!!!!!!Reviewed Apr 6 2021
review fromkayak
2.0
Pros:Absolutely nothing, it was a pain from the beginning with hidden fees from A to Z,Cons:EVERYTHING. Client experience, customer care, drop off information which were partial and hiding hidden fees to be discovered last minuteReviewed Mar 31 2021
review fromkayak
4.0
Pros:Staff from europcar was nice.Cons:I returned the car 2 days before because of some personal issues. Employee of Europcar San Jose, Costa Rica told me to email the costumer service and gave me the email, that I tried to get in contact with and they dont even reply.Reviewed Mar 29 2021
review fromkayak
4.0
Cons:Didnt have our reservation. Had to wait for hours.Reviewed Mar 29 2021
review fromkayak

Where can I find Europcar hire cars in San José?

Hotels Delivery And Collection, Europcar car hires

Address

Hotels Delivery And Collection

Phone

+506 2519 9308

Address

Carretera Aeropuerto Internacional

Good to know

Most popular location

Carretera Aeropuerto Internacional

FAQs about hiring a car from Europcar in San José

  • Europcar has 2 car hire locations in San José. Take a look at our Europcar hire location map to find the best car hires near you.

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