2.0
Fraudulent charge made long after the hire.Reviewed May 26 2023
review from![kayak]()
1.9
Agent at the rental office was not willing to help or find solutions to assist us. Because we made the reservation through a car rental website and not directly she seemed annoyed and looking for reasons not to honour it. Very poor customer experience.Reviewed Sep 20 2021
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10.0
Pros:The staff were very friendly and helpful (specially Julie)Cons:Waiting time at drop offReviewed Apr 6 2021
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5.6
DeceptionCons:Was charged 40 euros in Marseille for misinformation (noninformation) by their reservations agent.Reviewed Nov 5 2016
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2.0
Cons:they called me the morning of the rental to tell me they did not have any cars for me in the cityReviewed Nov 1 2016
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10.0
Great car great service!Pros:Car and seeviceReviewed Sep 11 2016
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8.4
Nice car in MarseillesPros:1. We appreciated being able to rent at one facility and drop off after hours at another nearby site. 2. The quality of the car. 3. The value for the money.Cons:1. The person where we rented was not as pleasant as at other Europcar sites we visited. 2. The drop off was not clearly indicated other than it was at the nearby train station, although once we got to the station it was easy to see where it was. 3. There are no gas stations to fill up that we could find near to the drop off.Reviewed Aug 29 2016
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