Good management after accident
Pros: We got into an accident. When we got back to the rental company, they were very understanding and very quick in fixing the problem. We didn't put gas in at that moment and we could very easily give some money to let them fill up the tank. The same when we arrived to deliver back the car. We also extended the car rental very easily.
Cons: We were looking for the company on the airport. But it wasn't there, as it is a bit away from the airport. Since we arrived earlier, they didn't send a pickup for us. But it was nowhere mentioned that the rental place was away from the airport. We were ripped of taking a taxi, since we had no idea where we had to go.
Never make a reservation if you are going to be the driver
Pros: I think I can more answer what I don't like.
Cons: 1) The vehicle I was being given stuck or urine or something, 2) I made the reservation for my daughter, they wanted to put her as an additional driver, charge me extra $$, despite the fact I had another rental which I was driving. They could not change the reservation into my daughter's name as it would be problematic for them. I will NEVER NEVER rent from EUROCARD ADVANTAGE as they want to take ADVANTAGE of their customers.
Pretty good chance you'll be disappointed.
Pros: All other car rental companies
Cons: Didn't even rent the car. The address says Crown Point Airport. There was no kiosk. Cabbies approached us offering rides (like they always do), I said, no thanks we are renting from Europcar, they said - OH, OK, that 'guy' should be around... After pondering what to do, we walked into the visitors centre and asked the lady at the desk if she could help us, she called the 'guy'. The 'guy' said he would be there in 5 minutes. Waited 1/2 hour. Another car rental guy approached us and gave a car a the same rate. Pretty lame Mr Europcar guy
Great price great service
Pros: The price was great their employee jerome provided me with great customer service after the initial mishap on how to locate them.
Cons: When I airrived they didn't have a booth or info online in which to locate them. The website didn't say to go to the tourism office so I went to another rental company trying to locate eurocar in which were able to assist me because they always have customers coming in with the same problem.
Europcar - Best car rental experience in Tobago
Pros: Outlined below are the elements of the experience which I really appreciated. 1. Agent was waiting for my flight to arrive at the airport 2. Car was brought to me at the airport 3. I was not required to visit the rental office 4. Car was delivered very clean and with fuel 5. Car was equipped with safety features 6. Drop off was car was very easy
Cons: I usually drive an SUV, so the sedan which I rented felt very different but it's all good. It was not anyone's fault.
Pros: Landed in tabego and Jaromey was right there waiting for us!! He gave us an intro to the island and pointed us in the right direction. His partner Deryl met us at the airport to pick up the car from us, soooo easy!!! Thanks so much guys
Cons: Nothing they were great!