Guest reviews
Overall rating
7,7
Good
Based on 8 reviews
Cleanliness
8,3
Comfort
8,0
Pick-up/Drop-off
8,0
Value for money
6,8
Pros
"The car was nice ."
(in 278 reviews)
"Car was great: very clean."
(in 265 reviews)
"Car was clean and new."
(in 270 reviews)
Cons
"Poor service, so many hidden fees."
(in 42 reviews)
"The car was not reserved"
(in 174 reviews)
"Bad experience, will never use again."
(in 26 reviews)
Recent reviews
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Find reviews that mention:
customer service
car available
car was clean
picked up the car
great car
car was great
great service
great experience
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9,6
Good experience. I would recommend the company.
Pros: Good experience. I would use it again on my next trip.
review from
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3,2
Cons: At drop off , Barbra, customer service extremely rude when I asked her why the extra charges, she kept saying she didn't care and it's not her responsibility when I questioned the extra charges
review from
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4,4
Not Amused
Pros: The car was new
Cons: it wasn't the car I had booked. I booked a compact like a VW Up or similar, manual, for 143 and ended up getting a massive Skoda Rapid wagon, automatic, and had to pay almost double the price for it at 217. I had no time to argue. But I got thoroughly ripped off. Will stick with Hertz
review from
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8,0
Pros: Car was fine. Clean and easy to pick-up. It drove well and met expectations.
review from
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9,2
Good quality car
Pros: the car was clean and in good condition.
Cons: the cost of the rental was a little high.
review from
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3,2
Cons: At drop off , Barbra, customer service extremely rude when I asked her why the extra charges, she kept saying she didn't care and it's not her responsibility when I questioned the extra charges
review from
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4,4
Not Amused
Pros: The car was new
Cons: it wasn't the car I had booked. I booked a compact like a VW Up or similar, manual, for 143 and ended up getting a massive Skoda Rapid wagon, automatic, and had to pay almost double the price for it at 217. I had no time to argue. But I got thoroughly ripped off. Will stick with Hertz
review from
Other suppliers in Basel scored
Where can I find Europcar hire cars in Basel?
Swissotel Le Plaza, Europcar car hire
Address
Swissotel Le PlazaPhone
+41 61 378 99 66FAQs about hiring a car from Europcar in Basel
How many car hire locations does Europcar have in Basel?
Europcar has 4 car hire locations in Basel. Take a look at our Europcar hire location map to find the best car hires near you.
Does Europcar have a car hire location at the airport: Mulhouse EuroAirport (MLH)?
No (according to our data)
Does Europcar offer shuttle or airport pick-up services from Mulhouse EuroAirport (MLH)?
Yes