Guest reviews
Overall rating
8,5
Excellent
Based on 12 826 reviews
Cleanliness
9,2
Comfort
9,0
Pick-up/Drop-off
8,6
Value for money
8,6
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
9
3
1
0
0
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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10,0
Quick and easy rental
Pros: Brand new car, quick and easy pickup and drop off. The price was by far the best that I found. There was no pressure to purchase extras. I was able to return a day early and save some money. Overall great experience.
review from
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10,0
Excellent service
Pros: Each customer service representative treated me with kindness, friendliness and respect from the moment of pickup until drop off on my three week rental. They emailed me letting me know I could contact them regarding any concerns I may have. And when I did that, they problem solved without making me feel like an imposition. They found options & solutions that were simple and didn’t cost me anything. I felt I was a priority. This is how excellent customer service is done!
Cons: Everything was perfect - absolutely nothing negative to report. 100% satisfaction.
review from
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7,2
Pros: I felt the cost was too high. Week to week there's too much variable pricing, one consistent price so consumers don't have to spend time shopping around would be preferred
review from
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10,0
Pros: Everything, curtious staff, no waiting, excellent ride
review from
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10,0
Pros: Fast and friendly, always dependable.
review from
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6,0
Pros: I liked booking through Kayak. Very easy.
Cons: The agent charged me for insurance coverage I didn't want or need without telling me or offering me a chance to decline. As a result, I was charged more than promised.
review from
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10,0
Great customer service
Pros: The young man at the Shoreline WA location was very kind and professional. I paid $75 extra to drop off the car at the airport car rental location. The woman who 'checked in' the car was so very nice and was really helpful with ensuring I had a cart to carry my luggage.
review from
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8,0
Pros: Got a great deal for the money, and a free upgrade
Cons: I called after I made the booking, and they said that they don't necessarily have to honor the booking Dropoff wasn't obvious
review from
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10,0
Pros: Service
review from
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10,0
Best experience with any rental car(truck) agency
Pros: Great associates, 2nd easiest to get to. Fantastic vehicle!
Cons: No step to get into the biggest, baddest, and coolest truck I've ever driven(although that was half the fun during the weekend for my 5 & 1/2 year old).
review from
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6,8
Pros: I was nervous and a bit scared about renting a car for a first time, and Larry was very even toned with my Q 's
Cons: Emphasis places on 'taking the $from my credit ,card for my i, insurance deductable, even if i,was hit by someone else,' & the lack of attention given to showing me instrument control inside car,
review from
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10,0
Nice job enterprise
Pros: The car was just right. Service was very efficient.
review from
Where can I find Enterprise hire cars in Shoreline?
14905 Aurora Ave N, Enterprise car hire
Address
14905 Aurora Ave NHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |