10.0
ExcellentPros:No pressure for insurance or upgrades. Love it.Reviewed Jul 17 2017
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2.0
Cons:They changed operating hours without notice.Reviewed Jun 1 2017
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9.6
Pros:Super affordable, great value.Cons:Pick up and drop off service would have been nice. We would have happily paid more to not have to deal with Uber.Reviewed Apr 12 2017
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10.0
Great customer servicePros:This being our first trip to Maui, I was unfamiliar with the island. When I made the reservation, I didn't realize the reservation was for Kihei. When we got to the Kahalui location near the airport, we learned of mistake. But they worked quickly to find something local and get us on our way. While we walked to the car for the inspection, we had a downpour. The agent hopped into the car with us while he reviewed the terms, etc. We had a good laugh and were on our way!Reviewed Jan 8 2017
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2.0
Terrible service.Cons:Not only did Kayak arrange the Enterprise location 20 miles AWAY from the airport, but the Enterprise at the airport would not even honor the price given in the Kayak reservation. It's the same freaking company! And when the guy tried to find the same kind of car for us at the airport, he hid from us the fact that the price would be twice as much. He just said "you'll just have to pay airport fees and taxes, if that's okay." I said "yeah sure." and then we find out the price is ridiculous.Reviewed Dec 3 2016
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10.0
Ecellent value IF PICK-UP AND DROP-OFF is NOT donePros:Pricing and service at Azeka Mall location. Car was in clean condition.Cons:Bad location at Airport drop-off.Reviewed Nov 29 2016
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