Guest reviews
Overall rating
8,5
Excellent
Based on 12 812 reviews
Cleanliness
9,1
Comfort
9,1
Pick-up/Drop-off
8,3
Value for money
7,7
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
3
2
0
0
0
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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10,0
Pros: The staff was very friendly and offered me a free upgrade since a compact car wasn't available.
Cons: They gave me a ride home after I dropped off the vehicle. Keep up the great work!
review from
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9,6
Pros: Drop off was easy, but the fees charged were more than the fees originally quoted.
Cons: Not much.
review from
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7,2
NIce employees
Pros: I booked on-line and chose the cheapest available rental I could find. They said it would be compact/choice (whatever was in the lot that they chose to give me) I ended up getting a mini van which was a pleasant surprise! It had many bells and whistles but I never really had a chance to figure out how the work.
Cons: The 3rd party insurance coverage offered on Kayak was only 9.99 a day so I purchased it only to be told by Enterprise that they do not accept that insurance because they are terrible about paying out when necessary. YOU NEED to make that known everywhere on line. Also, Enterprise employees could take a bit more time to teach the bells and whistles in the vehicles.
review from
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6,4
Decent car, but over-priced
Pros: Roomy SUV in good condition. Easy pick-up and drop-off.
Cons: The one-way charge was obese. Kind of a gas-hog. There are SUVs now that get much better gas mileage.
review from
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10,0
Excellent service
Pros: Very friendly, accommodating And quick. They were able to change my reservation at the last minute when my flight arrived late. Will use this location again in the future!
Cons: Limited hours on weekends and no night drop offs.
review from
Where can I find Enterprise hire cars in El Mirage?
12555 Nw Grand Ave, Enterprise car hire
Address
12555 Nw Grand AveHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 15:00 |