|Top route||Zurich to Pristina|
Cons: The stewardess was a bit rude!
Pros: Great crew and good complimentary food
Cons: Larger seat pitch
Pros: It was a very easy boarding process, stress free flight, good meals, kind and friendly cabin crew.
Cons: Nothing bad to say.
Pros: Crew was amazing. Flight was great.
Cons: I don't have any complaints.
Pros: The crew for this flight were lovely, I’d highly recommend flying with edelweiss.
Cons: Ground staff could have been more helpful given I was on “standby” . Made me stand in a line for absolutely no reason and then go stand in it again as if to kill time until a seat came up - they could have just asked me to take a seat. I know how stand-by works.
Cons: Not cancelling our flight less than 24 hrs before departure
Pros: Ended up getting on Lufthansa, flight was fine overall, seats are incredibly small and uncomfortable for long flights.
Cons: Original flight was cancelled, alternatives were fine but incurred additional cost due to change in schedule. Flight was fine arrived early, but it cost more than anticipated.
Pros: Crew was super friendly. They all seemed to like their job and interacting with people.
Pros: Crew was attentive did they best on a large flight accommodating a large amount of people. Wide assortment of films.
Cons: Although I preselected my bulkhead seat so I had more legroom, the family behind me was the worst I e experienced ever in flying. Constant kicking, pulling, tapping the back of my chair. When I tried to put my seat in recline the passenger behind me said “no!” Never slept!
Pros: Crew was very attentive and friendly. Choice of movies was very good.
Cons: Quality of food was not as good as on last year’s flight.
Pros: Clean friendly helpful safe on time
Cons: Catering from San José is no good solution.
Pros: Friendly cree..!!
Cons: No delay...!!!
Pros: Crew were great
Cons: Not to be delayed, both of my flights were delayed
Cons: Seats are terribly small and not much room for legs
Pros: The crew were pleasant. The plane was clean. The food was fine, as far as airplane food goes. Chocolates were a nice touch.
Cons: We were delayed by hours; just before boarding offered voucher for free bottle of water...? Later found out it was supposed to be a meal voucher (hours late in leaving). Too late to use, by then. No soap in WC - flight attendant said she could not replace it. Very limited entertainment options.
Pros: Food, service
Pros: The boarding people kept asking for a visa to Zurich. That was my transit country, why would I need a visa? They wasted 30 min!!!
Pros: Everything was great. Will fly again!
Pros: Very comfortable, spacious seating & friendly, attentive crew
Pros: The crew was kind and attentive
Cons: Leg room on my longest leg of the trip was not much and when the person in front of me leaned back their chair, my knees were touching the chair.
Pros: Seats reclined more than many flights; good food and entertainment.
Cons: Kids in the plane running around and crying/screaming for 8hours straight on a 12 hours flight and absolutely no intervention of the stewards.
Pros: Excellent food, clean plane
Cons: Should have received flight confirmation and online check in a day before flight. Didn't receive anything, also there no explanation about baggage allowance and fees.
Pros: They cancel my flight
Cons: Nothing not using anymore
Pros: Seat was comfortable, food was very good.
Pros: The service
Cons: The attitude and the costumer service
Cons: The ticket wasn't used; it went to waste because the infant I was supposed to courier became too ill to travel and the airline would not allow a change fee after you sent me to book the IDENTICAL FLIGHTS 2 weeks later and the entire fare went down the drain. I had to purchase the entire fare again. The lack of compassion on the part of both Kayak and Edelweiss/Swiss Air is beyond my comprehension at this time. I hope to never have to fly them again if I ever have a choice.
Problème de billet déception
Pros: Sourire de personnel malgré leur logistique défaillante
Cons: Au Canarie ils n’ont pas été capable de donner tout les billets d’avions de mon trajet jusqu’à montreal, j’ai seulement eu le billet jusqu’à Zürich . Ça pris plus de 30 minute pour l’obtention de mon billet. Et le départ a eu lieu 15 minutes plus tard que prévu. Nous avions demandé billet coté allé et nous avons eu centre et hublo. Très déçu de la logistique de cette compagnie aérienne .
Based in Zurich, Edelweiss Air offers a network that targets some of the most popular vacation destinations in the world. Regular flights are available across Europe, South America, North America, Africa and the Middle East. Some of the most commonly visited countries include Argentina, Brazil, the United States, Spain and Mexico. Seasonal services are a large part of the airline’s design and during warmer months, they fly to Croatia, Greece, Italy, Sri Lanka and Canada, among others.
Edelweiss Air is a subsidiary of Swiss International Air Lines; however, it is also owned by the major Lufthansa group. Leisure sports equipment, such as golf clubs, bikes, scuba diving gear and fishing rods, do not incur additional charges as long as they fit within the baggage weight allowances.
Airbus is the preferred aircraft manufacturer, with a wide variety of models in the fleet. Versions of the A320, A330 and A340 are regularly flown and can carry up to approximately 315 passengers. Edelweiss is the national flower of Switzerland and features on the tails of the fleet.
It is possible to sit in either Economy or Business Class on all Edelweiss Air services, in addition to Economy Max on larger wide-body aircraft. All passengers receive a hot or cold meal during the flight and can relax comfortably in air cushion seats. The Economy Max section extends the standard legroom of 31 in by an additional 5 in. Chairs in Business Class extend to a flat bed and have a built-in massage function, with the option to download exclusive eBooks for an unwinding journey. Traditional Swiss biscuits known as Bärli-Biberli are served to all customers onboard.