IATA code | LY |
---|---|
Routes | 89 |
Top route | Tel Aviv Ben Gurion Intl to Paris Charles de Gaulle |
Airports served | 46 |
Top airport | Tel Aviv Ben Gurion Intl |
Best responsive crew ever Miri has been amazing to take care of my special unfortunate needs with efficiency and kindness Her and El Al team are 👍👍👏 And all the young persons in the El Al team were top notch and with everybody Great experience , no hesitation to book a El Al flight and the Dreamliner is really a dream of comfort and modernity
the airplane was new and nice. the crew and the food was so so
It’s the last time I would use this airline
The crew, the flight boarding perfect. It was a nn EL AL plane, but it was OK but inside it was a zoo.
JB is always great.
They apparently misplaced by window seat assignment, so I ended up getting a middle seat. However, once on board, the window seat passenger wanted to swap seats with me, so it all worked out. Otherwise, a very good flight.
Passengers would not take their assigned seats. Discussed with the crew, which led to 30 minutes delay before take off. During the flight many people were standing in the aisle, chatting to each other, shouting through the airplane. It was such an unpleasant flight!
Make the seats bigger
Late departure !! Cold food Terrible entry to the aircraft
Only way to fly to Tel Aviv is nonstop on the Dreamliner.
Cheaper flight Very high prices
The pre flight service was incompetent unknowledgeable regarding COVID 19 Canadian laws . As well the level of communication was very poor while the language used by ElAl personnel was inadequate and offensive. All in all was a bad experience for all the members of my family and therefore I will do whatever it takes to make public my bad experience on all media platforms Facebook, Twitter, Instagram, official El Al website and other.
Everything is excellent!!!
Pros: The crew was amazing
Cons: JFK baggage claim long delay
Pros: Premium economy was very comfortable
Cons: The staff at check in was terrible and unhelpful. And the entertainment turned off about 3 hours into the flight. (10+ hour flight )
Cons: No issues-very clean cabin and bathrooms. Professional team!
Cons: The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!
Pros: ש
Cons: The back of the plane was very hot.
Cons: a little more leg room
Pros: Very helpful crew. Cabin felt brand new. Good food for economy.
Cons: Seat was difficult to get comfortable in. Seatback was broken. USB plug in seatback was broken. Double-prong headphone jack made using my noise cancelling ones a challenge.
Pros: The plain... excellent, new and flight friendly
Cons: The comfort
Cons: More organized boarding. Better service in flight. The flight attendants didn’t come around accept for meals. No water offered and no snacks in the galley as other airlines offer.
Pros: Amazing and loveable crew, on time and very safe
Pros: I was upgraded to economy plus at no charge As there were empty seats
Cons: No hard liquor. Only wine
Cons: meets expectations
Cons: Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful.
On board EL AL flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the EL AL assistance team will most likely ask you to pay extra for checked luggage.
EL AL offers direct flights to 45 cities in 27 different countries. Paris, Tel Aviv, and Dubai are the most popular cities covered by EL AL.
EL AL concentrates most of its flight operations in Tel Aviv.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including EL AL.
Controlling operations out of a hub in Tel Aviv, EL AL flies to more than 30 countries across the Middle East, North America, Europe, Africa and Asia. A strong focus of the network is connecting Israel to the north through gateway destinations across Germany, France, Italy and the United Kingdom.
Recognized as the official flag carrier of Israel, it serves an entirely kosher menu of meals onboard. Sun d’Or operates as a subsidiary of the larger carrier and concentrates efforts on providing seasonal services to vacation destinations, such as Croatia, Greece and Spain. Codeshare agreements with airlines, such as Air China, S7 Airlines, Iberia and American Airlines, offer a wider-spanning network of connected flights.
You can choose between Economy and Business Class on all EL AL flights, with Premium Economy also available on services operated by wide-body jets. Customers in all cabin classes have access to USB and power sockets. Seats in Premium Economy have inbuilt footrests, while those in Business Class extend to a 78 in flat bed. The Business Class experience includes the option of choosing an isolated window seat or larger shared central spot that comes with a privacy divider.
Boeing is the preferred manufacturer, with their aircraft making up the entire fleet. Models such as the 787-9 and 737-800 are some of the most commonly flown. A simple blue and white design decorates the fleet with the Star of David painted on the tail. A unique 787 Dreamliner has an old-fashioned retro livery, while all planes are named after Israeli cities, which is printed underneath the cockpit window.