Ramada by Wyndham Chelsea Al Barsha

Hotel in a very good neighbourhood, close to Sheikh Zayed road and main landmarks like Mall of the Emirates, Ibn Battuta Mall, Dubai Marina.

This was our second stay in this hotel. We decided to return to Ramada because after staying there in 2015 for 8 weeks we were really positively surprised how everything was organized for us. This time it was completely different experience. Firstly, we did not get the room we booked, and after one night we had to move to another room. We also wanted to amend our reservation, but it was not possible by the hotel staff and we had to make another reservation via booking to add 2 more days, this is not really the user experience we were expecting. Reception staff is not really helping, every person on the shift is promising something different. In the second room to which we moved, we found fungus in the bathroom, and the smell was really bad. We do not recommend the hotel, because there is a huge difference between 2015 and 2018. Only 3 years but many things changed, unfortunately to the negative.

The people were nice and the bathrooms were clean.

When we checked in, the lobby reeked of smoke and there were not many non-smoking rooms available. This may just be a part of local culture, but it was not a place we would want to stay again.