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|"Relaxed, comfortable, friendly, great breakfast."||(in 220 reviews)|
|"Location, friendly staff, excellent breakfast."||(in 228 reviews)|
|"Staff very friendly and helpful."||(in 35 reviews)|
|"Old and dirty carpets everywhere."||(in 21 reviews)|
|"The room as very small."||(in 95 reviews)|
|"Food and position of the hotel"||(in 45 reviews)|
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Some members of the staff went out of their way to be helpful, others seemed to regard guests as a neccessary inconveniance they were required to put up with.
My room, I have been in larger broom closets, some with better views. The old facility is more than a bit down at the heels and in need of significant repair and care.
Hotel's ambience was very pleasant and the staff extremely helpful
The atmosphere of the hotel is very good, especially the bar area. Staff were friendly and helpful with queries and local information.
The charge for use of the internet is not fair in modern times; this should be a free open service which would attract more custom. The rooms are clean but small and the external windows were sealed shut.
Attitude of some staff at checkout
This contemporary 3-star hotel is just a five-minute stroll from Gaiety Theatre. It is also minutes from Douglas's well-known attractions and landmarks.
This elegant hotel provides a beauty centre, a sauna and a 24-hour reception. A fitness centre is available to guests wishing to keep up their exercise regimes while away.
The modern rooms have a desk, a coffee maker and a radio. They are also equipped with a shower, a hair dryer and a telephone.
The Empress Hotel has its own on-site restaurant, perfect for guests wishing to dine in. In the evening, those staying at the property can enjoy a drink in the on-site bar. Guests can also try one of the various bars and restaurants in the vicinity.
Isle of Man Airport is around a 20-minute car ride from The Empress Hotel Douglas and Cafe Royale Halt is within walking distance. The local area is also popular for its shopping.
based on 1 120 reviews
Value for money
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Most popular landmarks
- Douglas Beach 216 m
- Gaiety Theatre 0,5 km
- Manx Museum 1 km
- Tynwald 1 km
- Tower of Refuge 1,1 km
- Douglas Harbour 1,5 km