Cons: When we got there, we were told they had no cars left. Not even in a different size. They told us they would bring us to Thrifty, who would match the price. Get to Thrifty and they want to give us a smaller car for $20 more (I'm a big guy, and can't fit into those little lunchboxes they call cars). They refused to come down to the promised price, and then told us it would be an $800 security deposit for damages. They wanted to charge my card $1000. Someone else was having the same problem and they couldn't get a car because they didn't have enough credit available for that. They also only take Visa or Mastercard, no AMEX. Went to look at the car and it was small and old, so we ended up never getting a car. Would NEVER try to rent a car at Dollar or Thrifty again.
Pros: Very friendly and knowledgeable. Gave us some good advice for traveling in Aruba.
Cons: Manual paperwork, seemed to take a long time to get in/out when picking up the car.
Cons: Reserved an SUV. Was given a small Car. No SUVs available.
Pros: Nothing... the car was old and in bad condicions, it broke and no starts the first day. was change for older and worst car
Pros: Large enough for all 6 of us
Cons: There were roaches in the van
Cons: Car was old , full of dents and scratches. Interior was dirty. Air conditioning didnt work. Car was obviously due for service as alignment wax way off.
Cons: The car was really old. Manual window rollers were partially broken off, spare tire in the trunk not fixed in place properly, overall car condition was not good
Pros: The attendants were friendly
Cons: The car was not so clean, but ok. No problems.
Pros: It was very fast to get and return the car.
Cons: I dud not know that they would hold $590 sevurity deposit from my credit card. At the check out, they returned it back.
I wouldn’t do Dollar again
Pros: The price was reasonable
Cons: Non communicative staff, our car had a headlight out, the trunk window had to be held open and the alarm would go off spontaneously.
Horrible. Could not be worse.
Cons: I reserved a minivan for my party of 6 including 4 children. The unfriendly representative disappeared and came back to say I don't have a minivan, go try another place. I had to rent a smaller suv through National and my kids had to drive around during our crammed into the back seat without seat belts for everyone.
Worst Experience ever in car rental
Pros: Absolutely NOTHING
Cons: We made a reservation for a van amd when we got there there was NO van, there was also NO other vehicle that wohld fit 6 people available- we were given 0 options!!! We hace to take a small car and come back the next EVENING to get a van, disrupting all of our plans! Not to mention how RUDE the employees were, Michael was by far the rudest person!!! I hd to call Dollar US cuatomer service juat to complain because there was not even a manager in store!!
Fast and fridly
Pros: Service was fast and friendly. We were in our rental very quickly and on our way!
Good rental but a bit pricey
Pros: Liked the ease of pickup and dropoff
Cons: Was not a great value for money, since I can't say the car was in great condition which is what you would expect in rental cars. Luckily it didn't breakdown which was also a worry I had.
Pros: Dollar Aruba is a joke. We were put in 2 different cars. Both cars were wrecks. 85k hard miles.
Pros: The price was reasonable and the people were friendly.
Cons: The car was in very rough shape and there was no courtesy shuttle back to my hotel. I had to pay $30 for a taxi.
Cons: Brakes did not work well, wipers didn't work well
DON"T RENT FROM DOLLAR
Cons: Rented car for 24 hours. The following were inoperable on the car: air conditioning so impossible to lower manually control windows in other cars; radio (unable to turn off, change channels or control the volume; gas tank cover (thus impossible to return with full tank per contract); and finally, the brakes were dodgy. The office was understaffed so when employee was searching for my car families. The caller rang persistently for a half an hour. He answered the phone once he returned and found a irrate and hysterical customer stranded somewhere with a dead car. This then took priority over me, travelers trying to return their rental cars, and travelers with reservations to rent a car after a long travel journey.. It was a nightmare--during which a game shows played on the TV in this small office.
Pros: Very expensive. Lousy car. Moderately clean. Many dents on pickup. Extensive wait at both pick up and drop off. Terrible scary brakes. Emergency alarm went off every time we opened door. overall poor.
Sold from underneath our noses
Cons: Made reservation only to see the rep rent out the last car because they were there first... What's the point of reserving ? Horrid business practice
Pros: Nice, friendly staff. No issues. Car was a little "rough around the edges" but comparable with other rentals we've had in the past. Best value compared to the others
Car was not clean
Pros: The A/C worked fine but the car was filthy inside and out. It looked like a rent a reck.
Pros: Better than Avis. I will be with you from now on. Rich
Pros: Very friendly and efficient check in and check out
Cons: Car was defective and run down. Rear hatch door kept hitting my head since it didn't stay up. Driver side rear view mirror wasn't staying adjusted. Central locking didn't work. Alarm went off a lot. Lots of scratches and dirty windows.
|Monday||07:00 - 22:00|
|Tuesday||07:00 - 22:00|
|Wednesday||07:00 - 22:00|
|Thursday||07:00 - 22:00|
|Friday||07:00 - 22:00|
|Saturday||07:00 - 22:00|
|Sunday||07:00 - 22:00|
Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Dollar in Oranjestad.
Dollar has 1 car hire location in Oranjestad. Take a look at our Dollar hire location map to find the best car hires near you.