Pros (+) Fair price, quiet room, clean bed, convenient location to airport/downtown.
Cons (-) Hotel needs minor maintenance/repair.
Latest deals for Edward Hotel and Convention Center
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Amenities at Edward Hotel and Convention Center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Business centre
- Spa
- Laundry service
- Express check-out
Reviews of Edward Hotel and Convention Center
5,9
Fair
248 verified ratings
Wonderful
46
Very good
29
Good
30
Okay
30
Fair
30
Mediocre
21
Poor
60
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location, spacious rooms, and some friendly staff. However, most reviews were negative, with widespread complaints about poor cleanliness, lack of maintenance, closed or non-functional amenities, and inconsistent or unhelpful service. Many guests found the hotel run down, with dirty rooms, malfunctioning air conditioning, and issues with the pool and gym. While a few guests mentioned comfortable beds and good views, the overall impression was that the hotel did not meet expectations for its advertised star rating.AI-generated from customer reviews
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Score by provider
6.6 out of 10
120 reviews
5.1 out of 10
84 reviews
6.6 out of 10
6 reviews
All reviews
Pros (+) Needs renovations. Wi-fi was terrible. Could not get on the system. The rooms were decent, but lacked outlets near the bed for charging electronics. Generally clean and pet friendly!
Cons (-) Dance competition- -long waits for the elevators!
Pros (+) The overall look of the hotel is great. It has a glossy exterior and the lobby could be awesome.
Cons (-) Not clean. Poorly kept up, some very outdated amenities and rooms. Carpet ripped and dirty in many areas. Broken shower head in our room. Pool was freezing and worn...in need of refurbishing. Nice hotel, just needs a lot of work to make it great.
Pros (+) Location and free parking
Cons (-) It took 40 minutes once we arrived at 11:20 P.M. to check in with only one person checking guests in. The was approximately 25 people behind us in line. Unfortunate that the hotel was so short staffed.
Pros (+) Overall, the hotel is fine. It would go a long way to get some updates and better service persons and management. Training is needed here. Hardly a 3 star hotel, getting by on its previous prestige. For those unaware of the prior details, it probably is a bargain and seems quite nice.
Cons (-) Spent 40 minutes waiting to check-in. One person working desk with 20 customers in line. Second woman eventually showed up and helped. Woman who appeared to be management was present, but instead of helping with the long line of waiting guests, decided that it was more important to count the cash in the drawer than to help the tired folks waiting in a long, slow moving line. Small details like the...
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Location
600 Town Center Drive, Dearborn, MI 48126
What's nearby
- Ford World Headquarters0.7 km
- Fair Lane1.2 km
- Greenfield Village1.2 km
- Henry Ford Centennial Library1.3 km
- Dearborn Amtrak Station1.4 km
- University of Michigan-Dearborn1.5 km
- The Henry Ford1.6 km
- Henry Ford Museum1.7 km
- Automotive Hall of Fame1.9 km
- TPC Michigan2.2 km
- Commandant's Quarters2.2 km
- Fairlane Town Center Shopping3.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at Edward Hotel and Convention Center
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Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7,0 | 3,6 km | Detroit Metropolitan Wayne County | 14,9 km |