Coxen Hole resorts

Pros: Food was good, not the alcoholic drinks or snacks but I did enjoy the food at the restaurant

Cons: Outdated rooms, first they didn’t have a remote control for the tv or air conditioner but they finally got me one later. It looks like they have more like a quantity than quality going on there.

Pros: Location

Cons: Rooms, outdated furniture, customer service could be better, WiFi should be free.

Pros: Location, location, location. Staff, staff, staff. The staff was as nice and friendly as can be. Not too overwhelming at all. They took the time to learn our names and greeted us every morning. It was a very nice touch.

Cons: The rooms were a bit used. Not run down, yet. Just the roof leaked when it rained, and the toilet moved if you sat on it wrong.

Pros: The pool by new rooms, the beach, & some of the staff.

Cons: The pools get closed too early at 7pm would have loved to get in a night. Mixture of both friendly staff with rude and unprofessional ones makes this place average in this area. Shows are geared towards adults and not good for a family with kids. Food was average and repetitive, it was same thing for breakfast, lunch, and dinner. Would have loved to have steak at least once and not just fish, chicken, and pork at every dinner. Some rooms are outdated. Right now only appeal this place has for me are the prices and scenery which is all naturally there in most resorts as well.

Pros: The resort facilities were great for the cost. The leisure area and dining facility were both better than expected for an all inclusive resort in the West Bay area.

Cons: The hotel staff was incompetent. I pre-coordinated to have the hotel shuttle service come 15 minutes prior to their scheduled 0545 departure time to facilitate making my 0645 flight (which was more than enough time according to the staff members who said the ride would take 20 minutes and the check in would take an additional 20-30). The shuttle was over 30 minutes late, resulting in a hectic and dangerous ride to the airport, and ultimately, us missing our flight. The mistake and incompetence of the staff costed me over $1,200 purchasing new plane tickets.

Pros: Contrary to other comments I thoroughly enjoyed my stay, the food very good and services , the location was perfect and the atmosphere is festive as opposed to other resort in the area, the staff went above and beyond to make sure we had a great time, I’m definitely coming back.

Pros: Great beach. Great pool.

Cons: This hotel needs maintenance. So much potential and yet so much not done. Did not care too much for the facilities. Cracked paint, rotting wood trim, old roof shingles.

Pros: Great environment

Cons: Food was good but need more variety.

Pros: Very clean and nice pools

Cons: Slow response when the ac unit don’t cold properly

Pros: Food, was ethnic and drinks.

Cons: Let’s start with the check in was horrible. Poor customer service all around. The waiters if you ask them any questions looked like there were bothered. You have to go around and figure things out on your own. I will never recommend this resort! The bed sheets smelled, looks like they don’t change when the guest leaves. They profile you and that’s how the employees will they care of you. Just bad! The only good thing was the view of the beach.

Pros: The all inclusive food and drink option was very convenient, and the food prepared was excellent.

Pros: Everybody super friendly! Everything great!!