|Top route||Hangzhou to Guangzhou Baiyun|
|Top airport||Guangzhou Baiyun|
The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.
Just make it clear the halal food sticker
The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.
Quality flight from start to finish. Customer service is evidently very important to this company. The staff really exceeded expectations.
Traveling with the Chinese airlines , their service superior to the US Airlines , they are much more friendly and the seats are comfortable , In the past I flew with United , now ,United Airline will become history for me .
Pros: The layover at Guangzhou was excellent.
Cons: On time!
Pros: Nothing comes to mind
Pros: Nothing stands out
Cons: Uncomfortably warm
Cons: Baggage Claim
Pros: Yes, seats were very comfortable and crew members were extremely helpful
Cons: Everything was excellent.
Cons: Everything was excellent
Cons: No wifi otherwise was great
Pros: see SH to GZ prior flight. The same.
Cons: Same problems. Get KFC or McDonalds to cater. No one enjoys the airline's food which I suspect is prepared on a very small budget. Even a sandwich with a pre-packaged drink would elevate the foodservice.
Pros: No..no redeeming features..
Cons: Coffee was the worst I've ever had. The 2+1 powdered mil and coffee stick. Truly awful. But i suppose there aren't many people on the flight who would order coffee..I would even pay extra for a coffee if they had a quality option. Food is comparable to a school canteen. I would probably pay 20rmb for this in Shanghai. Frozen butter for the half-frozen bread. They really couldn't do worse...
Cons: Cancellation of Shenyang-Guangzhou flight on the same day was not notified in advance. I had to postpone the trip. I hope that this situation will be notified by phone next time. No matter what country's phone number is
Cons: Seats, crew, food.
Cons: Seats, crew, food.
Cons: Flight was cancelled and no one new what to do. Took me 48 hours to get home
Cons: Delay 2hours
Cons: Better food choices for Business Class passengers
Pros: Seat was great. Bedding good.
Cons: Meal service was rushed with all courses being delivered literally one after the other.
Cons: MORE water
On board China Southern flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the China Southern assistance team will most likely ask you to pay extra for checked luggage.
China Southern offers direct flights to 210 cities in 38 different countries. Guangzhou, Beijing, and Shanghai are the most popular cities covered by China Southern.
China Southern concentrates most of its flight operations in Guangzhou.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including China Southern.
Based in Guangzhou, China Southern Airlines serves as an integral link between Asia and the rest of the world. On average, more than 2,000 flights are operated each day that reach destinations in Asia, Oceania, Europe, North America, and the Middle East. In addition to more than 115 locations connected within China, services are available to over 35 countries, such as Australia, Japan, Vietnam, the United States, and Russia. A hub in Beijing is responsible for the majority of international departures, while supplementary hubs in Chongqing, Shanghai, Shenzhen, and Ürümqi assist in domestic operations.
Codeshare agreements are held with several airlines, including American Airlines, Emirates, Lufthansa, British Airways, Etihad Airways, WestJet, and Iberia. China Southern Airlines has more than 30 codeshare partnerships, creating an expansive network of connected flights.
Depending on the aircraft in service, passengers can choose between Economy, Premium Economy, Business Class, and First Class. Seats have roughly between 29 in and 31 in of legroom in the Economy section, while Premium Economy offers the ability to recline your seat. Business Class seats lower to a flatbed on wide-body planes and provide noise-cancelling headphones for a quiet flight. Customers are treated to absolute luxury in First Class, with privacy maximizing suites that have mood lighting.
Airbus and Boeing aircraft make up China Southern Airline’s fleet. Models such as the Airbus 320-200 and Boeing 737-800 are some of the most commonly flown. A group of Airbus A380-800 are also part of the fleet and are capable of transporting 506 passengers. The tails of the aircraft are decorated with an image of a kapok flower.