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One location in Whippany
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8,0 Very Good
Oct 2017
Pros:
Car was ready when scheduled for pick up. Time needed to get car was under 10 minutes.Cons:
Grass clippings were in rear floor- should have been vacuumed. But overall not a problem.10,0 Wonderful
Jun 2017
Pros:
My flight was cancelled and I needed a car quicklyCons:
When I arrived 20 minutes later the car was ready and waiting10,0 Wonderful
Jul 2021
2 locations in Whippany
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9,6 Wonderful
May 2018
Pros:
Service was excellent. Mileage on minivan was great.Cons:
Disappointed that all the seats didn't completely fold down for a complete flat back area in the Toyota Minivan... Dodge Caravan does The windshield wipers needed to be replaced.2,0 Poor
Jul 2016
Pros:
Avis called me the morning of the rental and told me they couldn't get me a car2 locations in Whippany
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10,0 Wonderful
May 2021
Pros:
Very accommodative5,2 Fair
Jul 2020
Pros:
ValueCons:
They charged me for fuel which they should not have9,2 Wonderful
Apr 2017
Pros:
Great customer service !!10,0 Wonderful
Jan 2017
Pros:
I like the car and customer service was wonderful. Definitely I will consider this place for next rental.4 locations in Whippany
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2,0 Poor
Apr 2021
Pros:
Nothing, there was no car after having reached there. Now fighting for a refund for a rental that was never provided!2,0 Poor
Apr 2021
Cons:
Staff was not wearing masks when I picked up and dropped off. The car was filthy when I picked it up.2,0 Poor
Sep 2020
Pros:
NothingCons:
No car was available.. should have received notice5,6 Fair
Oct 2019
Pros:
The process was poor by Hertz and require 4 locations to finally get the appropriate vehicle even though we booked a month in advance. All the independent centers appeared super frustrated with Hertz. The assigned pickup location had "no" vehicles much less ours. The second location had no full size vehicle, which we had to have, and had been booked. The 3rd location we finally got a full size car, but two days later we had to again locate another car because the tires on the one we got were bald. Finally on the fourth try and many hours of frustration later, and the 3rd day into our trip, we were able to get what we booked in good condition.Cons:
I would never recommend or use Hertz again. They were the absolute worse company. I felt sorry for the vendors who had there franchise, as they tried their hardest to deal with this screwed up company!!!!!!!!1,9 Poor
Sep 2021
1,9 Poor
Sep 2021
One location in Whippany
Most popular car type | Full-size |
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