West Memphis car hire information
| Pick-up location | West Memphis |
|---|---|
| Car types | |
| Hire locations | 1 |
| Airport locations | 0 |
Cheap car hire in West Memphis
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
West Memphis car rental reviews and directory
Hertz
7,4
Good
4 reviewsBest rated
Cleanliness
8.0
Comfort
7.0
Pick-up/Drop-off
7.0
Value for money
8.0
One location in West Memphis
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Apr 2019
Pros:
Easy pick-up and drop-off at a convenient location downtown of Memphis3,2 Poor
Jun 2017
Pros:
The second van was a new model.Cons:
The lie they tell about having what you reserved when paying in advance. The rudeness of the staff. The wait time for picking up our vehicle and the hassle dropping it off. They dont have a problem taking our money. The amount of money that customers pay they should have excellent customer service. We keeping them employed. I paid 500 dollars for nothing but hassle.Avis
7,0
Good
28 reviewsCleanliness
7.4
Comfort
7.0
Pick-up/Drop-off
6.9
Value for money
7.3
2 locations in West Memphis
Filters
Show reviews that mention
Reviews
6,0 Okay
May 2021
Cons:
It was ok but they ran out of cars down town avis but i was compensated for atruck but every they were nice at the counter great hospitality kept at same price so things were good10,0 Wonderful
Jun 2020
Pros:
Very fast service and was give a couple of different optionsCons:
Nothing10,0 Wonderful
Dec 2019
Cons:
Drop and pick up from hotel4,8 Mediocre
Oct 2019
Pros:
Pick up was awful. We had to wait over 2hrs to get a car even though we confirmed it the previous day with the local agent. Drop of was fine.Cons:
You need to have more cars on the lot or better ways to obtain one if they are not turned in on time which was the case in our instance. We were not offered a reduced rate or anything for our inconvenience. It was an awful experience!8,0 Very Good
Mar 2019
Pros:
The staff were polite and friendly.Cons:
Car smelled a little, but not too offensive. Nicer model than we expected!2,0 Poor
Aug 2018
Pros:
NothingCons:
Being lied to and not being able to rent the car.Enterprise
5,8
Fair
21 reviewsCleanliness
6.2
Comfort
6.6
Pick-up/Drop-off
7.0
Value for money
6.1
4 locations in West Memphis
Filters
Show reviews that mention
Reviews
2,0 Poor
Dec 2020
Cons:
Not going through enterprise or local offices. I’ll stick with the airport from now on and never ever use enterprise.4,0 Mediocre
Nov 2018
Pros:
Friendly and helpful staff.Cons:
Location does not offer shuttle service from the airport. You must procure your own, at your expense, and they refuse to reimburse. This seems to be a regional corporate decision to not drive business away from the onsite airport offered services, however based on my experience those seem to regularly be overbooked, forcing you to pay for a cab or uber. Absolutely ridiculous. In addition, the car was filthy and reeked of marijuana, which the staff noted before we took the car. We had to buy air fresheners to mask the odor.2,0 Poor
Sep 2018
Cons:
The location of the pick up was away from the airport and I was instructed to get an Uber? Once I arrived at the location i was told that they are closed on Monday and would have to pay a $100.00 fee to drop the car off at the airport. I had to schedule with another car company to have transportation not to mention the time and money I lost for an item I had planned for in advance.2,0 Poor
May 2017
Pros:
NothingCons:
I had requested a rental at the airport. Went to the airport desk and was told I was at the wrong location. I asked if I could rent at this location and was told they didn't rent to walk ups. I could not get reception on my cell phone to call enterprise to make a new reservation. The lady behind The desk did not wish to assist me. So we rented from another company at the airport.2,0 Poor
Apr 2017
Pros:
the vehicle was nice and comfortable. The people wasn't too friendlyCons:
Okay, my insurance rented me a vehicle there because mine was totaled. I wind up paying for the last week with my debit card. I turned the vehicle in on time with no problems or issues. I go back to rent again a day later and Enterprise ran me thru so problem because I didn't have a bill to show them. They would not let me rent again. I think that was rather petty and I think racism had a part to play in this too. My bank account was still good and I was using the bank issued debit card so why run me thru all of the red-tape ...10,0 Wonderful
Mar 2017
Pros:
The customer service was excellent. The young ladies mannerisms were beyond my expectations. I am very thankful for that.Budget
4,2
Mediocre
25 reviewsCleanliness
4.5
Comfort
5.1
Pick-up/Drop-off
3.8
Value for money
4.7
2 locations in West Memphis
Filters
Show reviews that mention
Reviews
2,0 Poor
May 2021
Pros:
Staff are unfriendly. The pick-up is inconvenient and disorganized. There is garbage and standing water all over the parking garage and car rental area. We didn't get the car we booked. We had no assistance with our child seat. The car we picked up was dirty and not in great shape. The overall pick up experience took more than an hour. I hate you all.Cons:
Y'all need to up your game. You should be ashamed of the way these businesses are ran.4,0 Mediocre
Feb 2021
Pros:
Drop off was smooth other than the fact employee checked out customer who returned car after me first as he was more aggressive to the window.Cons:
Wait time for car, I reserved in advance, was well over an hour. Then desk staff asked me if I wanted to wait “ for my car” or take a mid size SUV upgrade. I asked if there was a charge, she said yes yet could not tell me how much til she ran my credit card. Then proceeded to tell me it was$11 more for the wkd, and at frustration to just get a car I agreed. My car was not an upgrade as I was to have an intermediate suv like “ a Nissan Rogue”. In fact I got a compact Nissan Kicks which my 6’5” passenger hardly fit. Just irritated that you charged ME extra, Gabe me a smaller car, and could do so because customers are already angry waiting for so long to get out of the airport8,0 Very Good
Dec 2021
Pros:
I appreciated that I got the vehicle I requested.Cons:
My truck had no tags on it. My pickup was for 4 pm, but I vwas told that I would have to either go to the airport in the truck with no tags or wait until someone from the airport could bring it. I couldn't believe they asked me to drive a truck with no tags. Eventually some tags were put on the truck and I was on my way.6,0 Okay
Jul 2020
Pros:
My vehicle was in the shop so needed a last minute vehicle. It was a good size. After cleaning it we were able to use for exactly what was needed a short vacation.Cons:
The car was very dirty, it wasn’t vacuumed. I had to dis infect it when I got it home. The windshield was cracked and drips of drinks and what not on the doors and seats. For having to pay $65 per day it was pretty gross.2,0 Poor
Oct 2019
Pros:
Staff were as nice as possible, but...Cons:
They didn’t have a car for us, despite the reservation and sending us all over town to find one. It was horrible!6,8 Okay
Aug 2019
Pros:
Drop off was super easy. Staff on the pick-up was rude.Cons:
Better staffing on Friday afternoon.VIPCars Recommendation
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in West Memphis
78 travellers who hired a car in West Memphis gave the car agency they used an average rating of 5,9
Car hire locations in or near West Memphis
Good to know
Most popular car type | Standard |
|---|
When to book a car hire in West Memphis
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in West Memphis
- Book your car hire in West Memphis at least 1 day before your trip in order to get a below-average price
- Standard car hires in West Memphis are around -1% cheaper than other car types, on average