Stuttgart car hire

Pros: Once the manager was aware of the issues, he worked to fix them.

Cons: First car was filthy and broken. Second car not great. Third time the car worked okay.

Pros: Staff at Car return was very helpful and respectful and seemed to be genuinely interested in my experience. They were very professional. The car I rented performed well

Cons: I am terribly disappointed with my experience at the counter to rent the car. The agent worked for Hertz who was providing service on behalf of Dollar was devious and misrepresented the terms of the rental agreement.

Deceptive

Pros: The rental was low in price, which was really the only plus.

Cons: Be very careful of the terms and conditions of your rental. My rental required that I have certain types of credit cards or written proof of insurance to avoid having to pay the overpriced insurance from the rental company. I did not see anything about this on the rental company's website or the confirmation email that I received.

Just drop off

Pros: Left car at airport before office opened. Someone was there to handle drop off.

Disappointing

Pros: Size of car with the luggage space I needed. Car was clean Too many seams on back of driver seat. Felt a bit uncomfortably

Cons: Upon arrival in STR there was NO car available. Had to take a taxi to my destination. 10 hours later, taxi back to airport to pick up the booked car. They told me they would take 1 day off my bill. Hope, that will happen. Had to pay CDW and TP insurance, which didn t show on your booking website.

Very misleading price!

Pros: Counter personnel were friendly and helpful.

Cons: They bury the requirement for written proof issued by your credit card company that the card has full insurance coverage for Germany at time of rental. Without this letter, the cost of the car at least doubles.