8,8 Very Good
Pros:Staff was friendly, car was very clean and location was super convenient.
Cons:Price was high when we included insurance- with more US insurance was applicable and/or coverage was lower.
Pros:All went very well
Pros:I liked the people (except one!), the efficiency, the car itself, the location.
Cons:I did not like that when I left my jacket in the car, my email about it was not answered, and when I went back to ask about it, they looked in the back room and said it was not there, and I must have left it somewhere else. I did not. It wasn't a great jacket, but things got pretty chilly when I returned to winter in the US without it.
8,0 Very Good
Pros:Ready to receive me by names , no line, courteous staff, proximity to airport terminal, clean. Quick drop off!
Cons:The actual model car I was anticipating was unavailable. Unwilling to give me the one I most wanted. Staff inflexible on an upgrade despite disappointing me on my orig vehicle.
Pros:The locals were helpful and they offered me an upgrade for the same price. I would definitely choose Avis for all my car needs.
Cons:Everything was perfect
Pros:We liked that the drivers seat was on the left side of the car, which is good for us (from the US) b/c it made driving on the left side of the road in Grand Cayman, BWI, less confusing. Car was roomy and comfortable and the rental car depot is close to the airport.
8,0 Very Good
Pros:The staff was great
Cons:Can't think of anything.
Cons:A little faster check out and check in would be better
Pros:Good price for rental. Nice staff.
Cons:Yes, it was a cheap rental. But the car was in very poor condition. Rental car had close to 50,000 miles and pre-existing damage all over, and had that nasty used car smell. I understand you get what you pay for, but when I booked an compact class still expected to have a little bit better quality.
Pros:Staff Friendly and Helpful. Drop off easy.
Cons:During Pick the the branch did not have a copy of the insurance policy for review which I would have expected
Pros:Car was what we reserved and was clean and spacious.
Cons:Check out was ungodly long. Only two people available to process reservations when there were multiple flights arriving. Most people had to wait outside in the heat. Car pulled considerably to the left.
Cons:Not enough help behind counter when picking up vehicle
Pros:I didn't like anything.
Cons:They charged us $2,400 for a scratch the size of a quarter.
8,4 Very Good
Cons:This was fulfilled by a partner agency (in Grand Cayman) who was very confused about our reservation at first. But everything else went smoothly, and the car was fine.
Cons:The car I got was a lower model than i paid for. Car was slightly old.