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Pros:Staff was very friendly, car rental was very nice
Pros:It was a nice drive in a Tahoe, a bit disappointing in the cargo size even with the third seat down
Cons:The rear bumper pad was loose, we noticed this when we packed the car and did call enterprise. I also filled a concern on their web site but never heard back. I had to hold the pad down when opening the gate. To me , it looked like the car was in an accident as the left back was more glossy then the right back side. They should have told us or taken a price bit off, instead we were charge one day extra, $90 for being a planned 5 hours late.
Pros:The staff was great!
Cons:I reserved a luxury car for more comfort for my 10-hr drive and they did not have a luxury car available on site. What's the point of reserving a car they won't have? This is why the "average" rating.
Pros:Wow - So nice to find a top of the line pick up truck to move a few pieces of furniture. Soooo comfortable. I hated turning it back in. Great prices
Pros:Services was purfect
Pros:I rented a car and went to the wrong location. The rep Leigh said no problem he could adjust the reservation and still gave me a car. I told him I might need it for a longer period of time and he said okay just give me a call personally and I will get that taken care of for you. I ended up calling him to extend my reservation with no problem. He was very helpful. Great Service
Pros:The rating provided to Budget and its representative was more than excellent, it was OUTSTANDING. I needed a particular vehicle and they made sure that it arrived and at the time requested. The Budget representative was extremely friendly and professional.
Pros:The vehicle fit our needs nicely. It was in good condition, and everything worked just fine. It was delivered clean and with a full tank of gas. Pick-up and drop off were efficiently handled. The price was reasonable.
Cons:None worth noting.
Pros:The car was clear
Cons:The tires were under inflated. The charges on line and what I paid was vastly different. I felt deceived and will NEVER use Budget or Hertz again
Pros:The check I the guy just asked mileage
Cons:The car wasn't totally clean, the car needed tires the wear bars were half gone. The big part I rented to go on a hunting trip the car smelled of tobacco smoke.
Pros:Avis allowing me to exchange car when the check engine light came on in Nashville
Cons:Antenna was unscrewed and couldn't find for 4 days. Oil change wasn't done 1000 miles prior to me renting and still not done even after I turned in car because check engine light went on. Said car wasn't damaged when it was.