Pick-up location | Vineyard Haven |
---|---|
Car types | |
Hire locations | 4 |
Airport locations | 2 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
4 locations in Vineyard Haven
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Oct 2022
2,0 Poor
Oct 2022
6,8 Okay
Sep 2020
Pros:
Nice staffCons:
Car was beat up. Stained seats, dented on outside. Left door latch not working properly. Steering pulls to right.8,8 Very Good
Aug 2019
Pros:
They offered a fun car like the Jeep Sahara.Cons:
Totally satisfied8,0 Very Good
Aug 2019
Pros:
everything okCons:
price seemed high for the vehicle10,0 Wonderful
Jul 2019
Pros:
Super friendly staffOne location in Vineyard Haven
Filters
Reviews
7,6 Good
Jul 2019
Pros:
The staff there are always friendly and helpful, especially Conor and Rebecca. I am always made to feel genuinely welcomed there and taken care of swiftly.10,0 Wonderful
Oct 2018
Pros:
Exactly what I needed for our driveCons:
Small cup holders don’t hold larger water bottles4,4 Mediocre
Jun 2018
Pros:
N/ACons:
Upgraded car to small SUV cause car was too small for luggage. Ended up paying $95/day more. Clearly taking advantage of consumer. It’s enough for me to choose another car rental company. Drop off was met with poor customer service. Somewhat rude. Not good!10,0 Wonderful
Aug 2017
Pros:
Car return was quick and easy.9,2 Wonderful
Aug 2017
Pros:
Quick, friendly, professional, gave an upgrade!7,6 Good
Nov 2016
Pros:
Hertz rental car just down the road $50 cheaper for the 2 day rental3 locations in Vineyard Haven
Filters
Show reviews that mention
Reviews
4,4 Mediocre
Sep 2020
Pros:
NothingCons:
The staff at the pickup were extremely unprofessional, the main Hertz customer service was the worst I have ever experienced, and the dropoff location had been closed several months ago.2,0 Poor
Oct 2018
Pros:
Nothing. Zero. First time user and "never again".Cons:
Wanted (and booked) a one day rental on Martha's Vineyard, MA. Checked the pick up location; close to the ferry. Excellent. I confirmed. The confirmation now switched to Falmouth, MA, where I live. Was supposed to pick up the car on Gifford St. on the Vineyard. NOT Gifford St. in Falmouth. Can't cancel through Hertz; "gotta go through Kayak". Kayak says "no refunds or cancellations, gotta go through Hertz". Horribly run company. Never again using Kayak.8,0 Very Good
Aug 2018
Pros:
Timing ...Cons:
The facilitie didn't have restroom ...8,8 Very Good
Aug 2018
Pros:
Good valueCons:
Some confusion about time of reservation6,8 Okay
Apr 2018
Cons:
Wipers were broken and they said we would have to replace them ourselves because they “didn’t have the man power” to provide service to us2,8 Poor
Oct 2017
Pros:
It was easy enough the retrieve car.Cons:
Car smelled heavily of cigarette smoke, like it’d been smoked in a lot more than once. There was a bottle of Fabreeze under the drivers seat. While picking up the car the attendant filled out the survey upon renting the car (asking if the car was clean etc.) for us and didn’t acknowledge the questions to US. Probably won’t rent from this Hertz location again.2 locations in Vineyard Haven
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Mar 2021
Pros:
The woman at the Falmouth location was helpful and friendly. The car was quite literally perfect (new).Cons:
Personally, I think another sign or two marking the location of the office would be good. Also, I'm surprised how much pen and paper is involved. Speaking of pens, if they're going to require you to write mileage/fuel etc. on a piece of paper when you drop off, then there should be a pen in the car or next to the dropbox!9,6 Wonderful
Oct 2020
Pros:
Everything went smoothly without a hitch.Cons:
Less $! It wasn’t cheap.2,0 Poor
Apr 2020
Cons:
The Avis rental office was unstaffed for 3 hours despite being open according to their hours and Avis customer service. Customer service could not get in touch with anyone who was supposed to be on shift. I was stranded there for 3 hours before having to book a hotel. Their only option for me was to take a 200 dollar Uber to Boston Logan Airport that Avis would not cover2,0 Poor
Oct 2019
Pros:
NothingCons:
They could have opened on time and phone service could have had accurate info. Won’t rent from Avis again.9,2 Wonderful
Sep 2019
Pros:
Staff was friendly10,0 Wonderful
Jul 2016
Pros:
Able to pick up/drop off near my home, quick and friendly serviceCons:
NothingMost popular car type | Standard |
---|