6.0 GoodFeb 9 2021
Cons: They didn’t prepare the car well. The windows of the car was fully Forozan snow and I had hard time to wipe them out.
10.0 ExcellentMay 22 2019
Pros: Staff were very helpful. Pick up and drop were very smoothCons: Can't think of anything at this moment
10.0 ExcellentSep 2 2018
Fantastic Customer ServicePros: The person who helped me was incredibly helpful and on the ball with everything, and his attitude was positive and made me feel very comfortable and at ease. I will definitely be renting from this location again.
9.6 ExcellentAug 8 2018
Toll Fee'sCons: I have to pay a toll fee, I shouldn't have to pay extra if I pay on time. I want to pay it now before it comes in the mail. but i have been told that you contract out the bills and I will have to pay an extra 3/4 dollars on top. I am aware it is only 3/4 dollars but still
4.8 OkayJun 25 2018
I had issues with drained batteryPros: Easy and fast pickup. However, nobody says what to do if something happens. The comfort of the car is ok.Cons: I didn't expect to have battery issues (or any kind of mechanical issues) with a Cadillac.
8.0 ExcellentApr 9 2018
Good customer servicePros: Quick and easy process to get into car.Cons: Although got an upgrade but could have gotten it at half price as it was advertised at another rental company but that place was a bit far for me.
8.0 ExcellentJan 4 2018
Pros: Pleasant reception. David was very warm and keen to serve. The car was not ready and he wasn’t sure they had one but looked around and eventually got me a car. He called me two days later to find out if everything was okay. No issues getting a ride home when I returned the car.Cons: Lack of flexibility. I wanted to return the car a day earlier but was told the price would not change. I still struggle to understand why they couldn’t give a discount, no matter how small, for returning the car earlier.
10.0 ExcellentOct 24 2017
Five starsPros: They gave SUV instead of standard car for the same rate. Provided transport from their place to the subway station.
10.0 ExcellentAug 2 2017
Pros: got upgraded to a mid sized SUV.
10.0 ExcellentAug 1 2017
Great Experience. Again.Pros: I have used this location on other occasions, and have never had a bad experience. Friendly pickup from my location, quick and easy service getting into a car and on my way. The car I reserved was not available, so I got a great upgrade at the same cost. And when returning the car, again, excellent service to get me checked out and driven back to my preferred location.Cons: The only improvement might be another person on shift on Friday afternoon. This is a very busy location, and there is only so much one person can do, no matter how efficient they are.