|Pick-up location||Upper Saddle River|
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Pros:Staff made the process easy and quick
Pros:Staff was friendly and very helpful
8,8 Very Good
Cons:The toyota carolla was hard riding due to low profile tires . Not comfotable at all.
Cons:The rental didn’t have the car available. I was left scrambling last minute to find another car. Very disappointed...
Pros:Easy pick up and drop off. Car was spotless and comfortable.
Cons:I didn’t get what I booked
Pros:The car was fantastic. The company gave me a free upgrade d/t unavailability of the car that I had booked initially.
Pros:Perfect treatment from the guys in Mahwah office
Pros:The only saving grace was the neighboring enterprise location (15 mins away in Paramus) stayed open 10 mins later (past it's 7pm close) to rent me a car. This car smelled extremely strongly of cigarette smoke.
Cons:The Mahwah locatin closes at 6pm and they let me select that as my pickup time without altering me that the office would be closed and there would be no way to pick up the car. HORRENDOUS oversight.