Universal City car hire

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Universal City, TX, United States
Nov 2 — Nov 9
Same drop-off
Universal City, TX, United States
Tue 2/11
Tue 9/11
Driver's age:

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Universal City car hire information

Pick-up locationUniversal City
Hire locations1

Universal City car hire reviews and directory

Rated no. 1
Best rated
6.1 Good (61 reviews)
2 locations in Universal City
Locations in Universal City
  • 6.7
  • 6.4
  • 5.9
  • 5.2
  • 6.4
Recent reviews
1.9 HorribleOct 18 2021
No vehicles available and the staff lacked solutions. AVOID Hertz!!!!!
1.9 HorribleSep 14 2021
Did not have the truck I reserved
5.9 OkaySep 4 2021
No instructions given on how to drop off. Drop off location was not very safe. There was a personal vehicle broken into with the front window shattered right next to the drop off area. No signage on the property stating where car or key drop off was. Staff was nice and did great at getting a car for me. Car was clean as well.
2.0 MediocreJun 18 2021
NothingThe vehicle was not available what so ever, the website needs to be more aware of the businesses actual availability. I don’t blame the location for the error they didn’t make.
10.0 ExcellentAug 18 2019
Super efficient and friendly. Helpful. Wanted to drop car off closer to home since there was a mix up in reserving at another location the night before. Small extra fee no problem.No complaints. Car had super comfy seats to travel 300 miles each way.
8.4 ExcellentApr 28 2019
Fast and friendly staffA pickup or shuttle from the airport.
4.8 OkayApr 13 2019
the staff at the office were great, friendly and helpful.
5.2 OkayFeb 26 2019
because i had to rent it ....due to my cheaper rental being rented to someone else - the Rogue was roomy.Don't give my vehicle to someone else due to me being and hr. late. I can't afford the higher price Rogue but I had no choice. When I rented the cheaper vehicle online I was not allowed to change the pickup time to later than noon. Give me more expensive vehicle for same price as original.
10.0 ExcellentJan 26 2019
Everyone and everything was great!
10.0 ExcellentMar 26 2018
Very nice, helpful folks. Like the Malibu a lot. .
Rated no. 2
7.9 Good (24 reviews)
1 location in Universal City
Locations in Universal City
  • 7.7
  • 8.3
  • 7.8
  • 8.2
  • 7.8
Recent reviews
7.9 GoodSep 24 2021
staff was great, rental was clean and was exactly what I needed.
8.0 ExcellentMay 20 2021
Cleaner car inside
8.0 ExcellentMay 20 2021
Cleaner car
8.0 ExcellentMay 20 2021
Cleaner car
10.0 ExcellentJul 26 2019
Very good.Nothing
2.0 MediocreMar 25 2019
Say you need a major CREDIT CARD in order to be able to rent a vehicle would be nice.
2.0 MediocreJan 24 2019
Nothing no help to possibly fix my situationCould’ve done something besides turn me away from a booked car rental because I only had a prepaid American Express. Everything went great online but got denied at pickup after a 35 dollar Uber ride to Avis. Then 120 round trip Uber to visit my daughters. The rental was suppose to cost 50 bucks
4.0 OkayJan 17 2018
price was too high. Rented from you competitor.
5.2 OkayJan 4 2018
Car rentalIt was cheapThe cruise control didn't work
8.4 ExcellentDec 28 2017
Great service from Jimmy!Good price for mid size SUVReserved Toyota RAV 4, received Kia Sportage in need of cosmetic repairs.
Rated no. 3
7.4 Good (13 reviews)
1 location in Universal City
Locations in Universal City
  • 8
  • 8.4
  • 7.2
  • 6.3
  • 7
Recent reviews
10.0 ExcellentJun 7 2017
The lady at the SAN Antonio budget location was awesome. I will rent a car from her again.
8.0 ExcellentMay 25 2017
I'm used to airport locations that are obviously staffed with more people so this non airport location wad out of the norm for me. Staff were friendly and professional here but I ended up leaving probably half an hour later than I had hoped for. Aside from that I gave no complaints... decent vehicles at a decent price
10.0 ExcellentApr 15 2017
Great ExperienceQuick check in/out, helpful employee who went above and beyond! The prices were also excellent.
10.0 ExcellentMar 4 2017
Driver seat too close to steering wheelAll else was ok
7.2 GoodJan 19 2017
Location picked was not the one I anticipated and was closed when I wanted to get car. Had to call next day and have reservation reassigned to airport location(additional airport fee) but convenient. Extra charges kill you.
9.2 ExcellentNov 21 2016
Drop offThey need a better way to drop off the car. My flight was at 1030 am, showed up at 9am, but they did not open until 10am. I had to wait until they opened and rush to the airport.
5.2 OkayNov 4 2016
ask questions BEFOREthe counter rep was kind and helpfuli didn't need to spend $200+ for rental AND $125+ to park....cab fare would have been WAY better. Who knew?
6.4 GoodOct 27 2016
dropoff needs to be addressedThis location opens at 5am. Flights out of SAT begin at 6am. That is too small of a window to catch the shuttle back to the airport and still make a 6am flight.
8.0 ExcellentAug 12 2016
Nice ride. The location I picked up the car has new cars/suvs. I pack my car for free
2.0 MediocreAug 9 2016
Wrong pick up locationI've rented a car to be picked up at the San Antonio airport. Turns out the car I got was to be picked up in town. No transportation to the car or double the cost to pick up at the airport. I went to another company at the airport and got a car at a much more reasonable price. Thank you Budget.
Rated no. 4
6.9 Good (9 reviews)
6 locations in Universal City
Locations in Universal City
  • 6.4
  • 7.5
  • 6.8
  • 6.6
  • 7.1
Recent reviews
4.4 OkayOct 28 2018
Took too longI liked the car and that is was easy to drop off. I also was thankful that I was able to leave my vehicle there overnight. Honestly, the workers were very friendly.What ruined the experience for me was the wait time for the Elantra. What’s the point of reserving a vehicle at noon when it’s not ready when you get there 4 hours later. I showed up with my kids and with a little bit of flexibility in my tight schedule to pick up the car. I was told the car wasn’t on site and that it would take 15 minutes to be ready. I didn’t leave in the car until almost an hour later. If the manager would been honest about the time I could’ve left and made better use of the time. Instead it put me behind and i ended up getting a car that was rushed and also talked into some charges that I clearly explained I didn’t want because I already had coverage. I signed the paperwork anyway because I didn’t want to keep going back and forth with the worker. Anyways it changed my mood for the day and put me behind for an anniversary dinner I had with my fiancée and that’s enough for me never come back to the location. I really value my time.
2.0 MediocreApr 27 2017
stay at the airportThe girl at the counter was very friendly and helpful to all the customers at the pick up location. She offered that I could drop it off at the airport for free to save us the trouble of transporting all my luggage back over to the airport rental station and then into a bus to get to the airportCar was dirty and they marked it as a full tank when it was one bar down on the fuel meter. The airport location was very hard to find. I regret using any non airport location, because the service and the cars are not the same.
10.0 ExcellentApr 3 2017
The gas mileage was good .The car reaped of cigarette smoke the whole time and had dog hair inside but all over the trunk it was gross to put our bags in there. We are not smokers or dog owners we should not have to adjust our comfort level for this or pay to be in this type of condition.
6.0 GoodJan 1 2017
The people in the office were kind and helpful.The cleanliness of the van and the smell of the van were not great.
10.0 ExcellentNov 9 2016
The proactive customer serviceN/A
107 travellers who hired a car in Universal City gave the car agency they used an average rating of 6,7

Car hire locations in or near Universal City

Good to know

Most popular car type


When to book a car hire in Universal City

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Universal City

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Universal City car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Universal City.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Universal City car rental.

Top tips for hiring a car in Universal City

  • Premium car hires in Universal City are around 72% cheaper than other car types, on average

FAQs about hiring a car in Universal City

  • The average price of fuel in Universal City is R54,10 per litre over the past 30 days. Filling up a tank of fuel costs between R649 and R866, depending on the car size.

  • Premium (RAM Pickup or similar) is the most frequently booked car hire type in Universal City.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Premium car hire in Universal City costs R616 per day, on average.

  • A Standard car hire in Universal City costs R2 170 per day, on average.