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Pros:quick pickup, good car
Cons:Couldn’t locate the dropoff location easily. It was within another establishment, with no notice
Pros:The staff was very nice and the car was perfect for my meeds
Cons:Well, my original rental time was at 9, so I went to pick it up at 9, but they didn’t have the car yet.... so that was frustrating but luckily I wasn’t too stressed about time
Pros:Yes, easy pick up and drop off
Cons:I can't think of anything
Cons:If they had a pickup service
Pros:the service was excellence
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Cons:Allowing a different pay option if failed credit check. It’s frustrating when you have the funds but are still turned away because of credit
Cons:I did reserve car when i get ti the place there was not cars available
Pros:Location is understaffed.
Cons:No cruise control. Dirt & stains in the van. Windshield wipers smear/streak
Pros:Staff was friendly but completely unhelpful with any change to the prepaid contract.
Cons:I’ve rented from all the companies including Hertz and never had such a problem with contract changes, so I believe the problem was with you, “Kayak,” or Uber as I was told.
Pros:Great location. Far better than having to go to Airport for a car. Very friendly staff. Non-smoking car.
Cons:Pleased with car and service.
Cons:We were not able to get a car and were told they do not have any despite the fact that you were still advertising them as available?! WTF?! Basically ruined our weekend plans and enterprise had no solution they were willing to give.
Pros:Very friendly staff
Cons:Not hmbeing able to get a receipt confirmation that the rental vehicle was returned to the second location
Pros:I arrived at the location and they didn't have my reservation and there was no vehicle available for me at that time. I had to go across town and came back with nothing. The people at Enterprise acted as if they didn't even care. Very disappointed and will never go there again.
Cons:Contrary to their advertisement, they did not pick up or drop off. When I took a cab and arrived at the rental site, they tried to upsell me telling me that they didn't have what I had reserved in stock. What most other rental companies that I have dealt with do at this point is to rent the customer the next best car and give it to me at the rate of the rental agreement. Enterprise will not be receiving my business in the future.
Cons:I did not like that I paid extra for an intermediate vehicle that did not have remote open doors. It was only openable by a key which was inconvenient and unsafe. In order to get into the trunk I had to unlock the car and reach down for a lever. If this is a 2017 vehicle then I'm sure there was a remote opener that opened both the car and trunk. Not happy about that. I don't know the last vehicle I have ever seen that didn't have a remote door unlock remote.