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One location in Spearfish
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9,6 Wonderful
Oct 2020
Pros:
all around good deal!Cons:
Nissan Rogues are not the most comfortable ride, but not bad overall.9,2 Wonderful
Jul 2020
Pros:
The airport was difficult to find where to drop off. Had to park and go inside to ask questions.9,6 Wonderful
Dec 2019
Pros:
speed at check inCons:
Better tires to navigate through the snow8,4 Very Good
Sep 2019
Pros:
the pick up and drop off was very easy9,2 Wonderful
Aug 2019
Cons:
Car was not clean5,2 Fair
Jun 2019
Pros:
Staff was good, truck was notCons:
Truck was well used and could have been cleaner inside. Inside had an odor to it. Alamo must have acquired this truck used and put it into service. I had a new Ford four door pickup rented from Hertz the week before and it was great. I thought I was getting a better deal with Alamo on the trip.One location in Spearfish
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7,9 Good
Jul 2021
2 locations in Spearfish
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5,6 Fair
Aug 2020
Pros:
Yes. Drop was easyCons:
billing was all messed up.. could not reach pickup location prior to straiten out so wasted an hour at pick up trying to fix! Rental was on 9 days but I was being billed for 2 weeks.3,6 Poor
Jun 2020
Cons:
Try Casey's auto rental instead10,0 Wonderful
Feb 2020
Pros:
Rented here multiple times in the last year, after leaving another rental company. I've been upgraded too for no extra cost a couple times, just due to the low availability of vehicles. A staff member acknowledges you almost immediately. Very little wait time. Had one management trainee personally clean a vehicle, when he didn't have to, and got me on may way. Front office staff have been absolutely professional each and every time, and enjoy a good conversation. Vehicles have thus far been top notch.Cons:
Maybe it's time Enterprise provide this store with a bigger parking lot, more vehicles, but with the exact same staff members.10,0 Wonderful
May 2017
Pros:
Staff was excellent and we were super pleased with the vehicle we rented.Cons:
Having to travel away from the airport to get the rental. But it saved us several hundred dollars!9,6 Wonderful
Sep 2016
Pros:
The employee who came to pick us up was the same person who helped us fill out the paperwork and rent the SUV. She was very friendly and helpful, and answered all our questions fully. The SUV we rented was very clean and well maintained. Overall, it was a great first-time rental experience!Cons:
I could have rented the same car for about half the price from Enterprise by going to the airport. In reading various websites, apparently there is a huge extra charge for airport fees, but none of that is addressed on the Enterprise website. All the extra charges are brought up at rental time. It would be nice if all the charges were addressed when booking online.10,0 Wonderful
Nov 2022
One location in Spearfish
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6,0 Okay
Oct 2022
2,0 Poor
Jul 2020
Cons:
The car I booked on line didn’t exist. Showed up at the counter. No one was there called the number. Lady identifies herself as the owner tells me she doesn’t even own a car like that in her business.8,4 Very Good
Sep 2019
Pros:
Every aspect of pickup and drop-off was very easy and smooth.Cons:
I was supposed to get a Chevrolet Impala or equal, but got a Hyundai Sonata, which I do not consider as equal.8,0 Very Good
Sep 2019
Pros:
The staff was great! Very friendly and quick. Explained everything.Cons:
The price for the car for one weekend was a bit high, and the car was small and not very powerful. Only 2 suitcases fit in the trunk. But it got us where we wanted to go.7,2 Good
Aug 2019
Pros:
Staff was helpful and drop off was easyCons:
Would have liked a smaller vehicle, like what we requested.8,0 Very Good
Sep 2018
Cons:
There was a mileage limit that was so low that I would not be able to complete my planned activities. They were quite willing to sell me a higher mileage rate, but the original mileage restriction was not advertised (to my recollection), so I did not have an option but to add this fee. If I had this knowledge sooner I may have reserved with a different company.2 locations in Spearfish
One location in Spearfish
One location in Spearfish
One location in Spearfish
Most popular car type | Intermediate |
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